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city

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<h3>Job Description</h3>
Job Description
Company Overview PoliteMail Software was launched in 2006 to measure Microsoft Outlook &amp; Exchange mail messages.&nbsp; Focusing in on enterprise employee communications in 2012,&nbsp;the company has seen rapid growth, making the Inc.5000 list in 2018 and 2019,&nbsp;having 27% of the largest US employers as customers. PoliteMail made the Deloitte Fast 500 list in 2019 and is Great Place to Work-Certified. The company has an aggressive road map of new features, customer requests and new product. Location:&nbsp;New Hampshire, Maine and Massachusetts &nbsp; Schedule:&nbsp;Monday - Friday 9:00AM - 6:00PM EST&nbsp; Salary Range:&nbsp;$50,000.00 - $75,000.00 per year, depending on experience. Job Summary The Support Engineer I is responsible for assisting clients with troubleshooting and diagnosis of all PoliteMail products. Working with clients via email, phone calls and screen share sessions. We are looking for an entry-level candidate who is flexible, willing to learn, and can ask the right questions.&nbsp; Responsibilities and Duties
<ul>
<li>Provide Technical Support and act as the first point of contact for customers seeking technical assistance, addressing inquiries related to software, hardware, and cloud infrastructure.</li>
<li>Diagnose, troubleshoot, and resolve product issues reported by customers in a timely and efficient manner via phone, email or screenshares. Work closely with other teams and level II and III engineers to resolve more complex issues.</li>
<li>Communicate effectively with customers to understand their technical challenges, ensure their concerns are addressed, and provide clear, actionable solutions. Work closely with product and development teams to escalate, track, and resolve complex technical issues.</li>
<li>Assist in creating and updating technical documentation and knowledge base articles to help customers resolve common issues independently.</li>
<li>Leverage your experience with Microsoft products (such as Microsoft Azure, Office 365, and SQL Server) to resolve issues related to integration, performance, and functionality in the PoliteMail environment.</li>
<li>Log and track support tickets using internal systems (CRM Dynamics and Odin), ensuring that all incidents are documented, escalated, and resolved according to SLAs (Service Level Agreements).</li>
<li>Perform root cause analysis of recurring issues, working to prevent future problems through proactive improvements and communication.</li>
<li>Ensure customer satisfaction by providing timely, clear, and empathetic communication during every step of the support process.</li>
<li>Work towards becoming a subject matter expert on PoliteMail products.</li>
<li>Other duties as assigned</li>
</ul>
Qualifications and Skills
<ul>
<li>Multi-tasker</li>
<li>Detail oriented</li>
<li>Looking for an opportunity to grow</li>
<li>Troubleshooting</li>
<li>Perform Validation Testing</li>
<li>SQL experience</li>
<li>Familiar with Microsoft platform technologies including:
<ul>
<li>Windows IIS Server</li>
<li>SQL Server</li>
<li>Microsoft Office</li>
<li>Exchange</li>
<li>Azure AD</li>
</ul>
</li>
</ul>
Benefits and Perks&nbsp;
<ul>
<li>Health, Dental and Vision Insurance&nbsp;</li>
<li>Supplemental Short Term Disability Insurance&nbsp;</li>
<li>401k &amp; Company Match&nbsp;</li>
<li>Generous PTO &amp; Company Holidays&nbsp;</li>
<li>Quarterly Company Events&nbsp;</li>
</ul>
Why Join Us?&nbsp; Work Hard, Play Hard: Work with a tight-knit, energetic team where your ideas matter.&nbsp; Grow Together: As we grow, so will your career. We’re committed to developing our team members and promoting them from within.&nbsp; Competitive Perks: In addition to salary, we offer a variety of benefits and perks to ensure you’re well taken care of.&nbsp; Make an Impact: As part of a small but mighty team, you’ll have the chance to make a real difference and see the impact of your work firsthand.&nbsp;
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Support Engineer I

<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose/ Summary:
 Responsible for minimizing resolution time and decreasing call volume. Assists customers who are experiencing procedural or operating difficulties, some of which are complex.
Job Duties/ Responsibilities:
<ul>
<li>Work across multiple shifts in a 24x7x365 operational team, driving the efficiency and effectiveness of the incident management process.</li>
<li>Primarily responsible for the care and ownership of the customer relationship and infrastructure uptime and reliability.</li>
<li>Act as an escalation point.</li>
<li>Make decisive, educated decisions to minimize an incident’s resolution time.</li>
<li>Prioritize and manage multiple incidents simultaneously.</li>
<li>Identify known issues and similar incidents that have occurred in the past and work with product support to resolve them. </li>
<li>Troubleshoot the end to end of the authentication flow with recommendations for resolution.</li>
<li>Create methods of identification of issues with possible workarounds/fixes.</li>
<li>Identify opportunities for service improvement and configuration standards.</li>
<li>Assist teams in maintaining industry best practices.</li>
<li>Compile and distribute root cause analysis reports.</li>
<li>Establish and grow relationships with key clients and technology contacts.</li>
<li>Train and share knowledge in areas of expertise with junior staff members.</li>
<li>Be available and motivated to improve NOC operations.</li>
<li>Engage with the NOC Team, be available to answer questions.</li>
<li>Take issues as requested by leadership or when a technician appears to need assistance.</li>
<li>Work with junior team members to troubleshoot daily issues.</li>
<li>Act as a mentor.</li>
<li> Present training opportunities to the leadership team.</li>
<li>All other assigned duties and responsibilities not otherwise listed above.</li>
</ul>
Requirements:
Education:
<ul>
<li>Bachelor’s degree in Computer Science, Engineering, or related major or equivalent combination of formal education, training, and work experience.</li>
</ul>
Experience:
<ul>
<li>Minimum 2 years of experience in an Operations Command Center/NOC environment.</li>
<li>Simple Network Management Protocol (SNMP) experience and Basic Routing experience preferred.</li>
<li>Extensive technical experience in a strong individual contributor role.</li>
<li>Experience working in a process-driven environment.</li>
</ul>
Licenses and Certifications:
<ul>
<li>Upon hire, must pass background screen to include employment history, college education, and license/certification verifications, and criminal check.</li>
<li>CCNA or equivalent preferred.</li>
</ul>
Knowledge:
<ul>
<li>Familiarity with networking LAN, WAN, HTTP, HTTPS, DNS, SSH troubleshooting.</li>
<li>Familiarity with the following: Routing and switching, bash-shell scripting, Python, Mikrotiks, ISG/ASR, ScienceLogic and/or proactive monitoring systems, Linux (Red Hat/Cent-OS) - operating DNS/DHCP/Squid/IP tables, Grafana, Elastic search, and Web Design (HTML/Troubleshooting).</li>
<li>In-depth understanding of business operations and technology platforms.</li>
</ul>
Personal Attributes:
<ul>
<li>Ability to ask the right questions, challenge the information if the response does not fit the situation, and set actions based upon the information.</li>
<li>Ability to track and proactively communicate status on unresolved issues and/or tasks.</li>
<li>Demonstrated skills of leadership, collaboration, and diplomacy.</li>
<li>Excellent verbal and written communication skills with the ability to clearly convey information via a variety of media (for example, computer and phone). Communicates in a way that engages the audience and helps them understand and remember the message.</li>
<li>Strong organizational skills with the ability to multi-task and successfully prioritize workload.</li>
<li>Ability to perform a wide variety of tasks and change focus quickly as demands change.</li>
<li>Takes initiative and undertakes additional responsibilities and responds to situations as they arise without supervision.</li>
<li>Strong decision-making skills with the ability to solve problems while exhibiting good judgment and a realistic understanding of issues.</li>
<li>Strong customer focus with ability to demonstrate a high level of service delivery, taking extra steps to ensure customer satisfaction.</li>
<li>Desire to continue to learn and develop professionally by staying informed of current industry trends, identifying opportunities for learning, and applying new concepts to improve job performance.</li>
</ul>
Work Environment:
<ul>
<li>Office environment.</li>
<li>Sedentary work that primarily involves sitting/standing, but occasionally requires climbing, balancing, stooping, kneeling, crouching, and crawling.</li>
<li>Frequent use of computer/keyboard/mouse required.</li>
<li>Must be able to lift/move up to 10 pounds and occasionally lift/move up to 25 pounds.</li>
<li>Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>Must be willing to work a flexible schedule, including evenings and weekends. Scheduling to regularly include 1st, 2nd, and occasionally, 3rd shift.</li>
</ul>

NOC Engineer II

<h3>Job Description</h3>
Job DescriptionSalary: 
JOB SUMMARY
Provide on-site production support for laboratory computer systems including system administration activities related to user account management, desktop support, pc/laptop and hardware and software troubleshooting and validation/qualification activities.
PRIMARY DUTIES AND RESPONISIBITIES
 Support Laboratory data collection and support applications:
<ul>
<li>
<ol>
<li>Liquid Chromatography, Gas Chromatography, Particle Sizers UV/VIS Spectroscopy </li>
</ol>
</li>
</ul>
 Updates tickets and assignments according to established procedures.
 Provide exceptional customer service to internal employees.
 First level support for integrated instrumentation computers that are on the network
 Resolve issues using appropriate troubleshooting, helpdesk ticketing, in coordination with other team members and subject matter experts.
 Diagnosing and resolving computer hardware problems or failures
 Provision accounts for new users/terminated users as well as password administration.
 Manage Hardware and software inventory
 Other projects and responsibilities may be added at supervisors discretion.
 Lead Data Integrity program, by initiating the assessment when applicable and owning the remediation of any gaps that are discovered during the assessment phase
 Record events and problems and their resolution in ticketing system.
 Create basic documentation - IT docs and User Manuals
REQUIREMENTS &amp; QUALIFICATIONS
 Qualification includes a bachelor s degree in science (i.e. chemistry, microbiology) or related field preferred with a minimum of 5+ years of experience working with computers.
 Required to work on-site five days per week.
 Experience working in a Pharmaceutical or similar lab environment is a plus.
 Good communication and technical writing skills
 Strong troubleshooting skills
 Experience with common laboratory equipment and software
 Stronge knowledge with GAMP, CSV, CRF21 Part 11, 6 Sigma is a plus
 Familiarity with scientific instruments
 Network communication protocols (TCP/IP, DNS &amp; DHCP)

MINIMUM SKILLS REQUIREMENTS
 Must have the ability and skill to perform the detailed job requirements noted above competently, safely and proficiently. 
 Candidate will have some experience with installing, monitoring, maintaining and configuring computer systems and networks.
 Solid knowledge of PC hardware and operating systems of desktops along with basic server knowledge.
 Knowledgeof common printers, printer drivers, and printer mapping techniques will be essential.
 Individual must be able to quickly learn new technologies and applications.
 A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel.
 A team player with the ability to seek direction or act independently as the situation demands.
 Individual must be organized, detail oriented, and possess the ability to logically investigate and determine both the causes of reported issues as well as how to resolve those same issues.
 Must be a team player with integrity and concern for the quality of Company products, services and staff members.

IT Tech Support, Laboratory Systems

<h3>Job Description</h3>
Job DescriptionCompany Description 
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We&nbsp; believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description 
We are seeking a skilled Technical Support Engineer to join our ETM team. The ideal candidate will have 2-4 years of experience in technical support or a similar role, with a strong understanding of networking fundamentals. You will be responsible for troubleshooting and resolving customer issues related to firewall configurations, security policies, and network security while working closely with customers and internal teams.
Who You’ll Work With
This is not your standard drone/high turnover tech support job. The team consists of highly motivated, smart, hard-working folks with a sense of humor. We believe the person answering the phone should completely understand our product and be able to solve the customer’s problem 99% of the time.... with a smile. Our solutions and smiles transmit through emails, telephones, and even osmosis. Integrate with our team and join our Fun-tangle Family.
Arista ETM is an innovator in cybersecurity for the below-­enterprise market, safeguarding people’s digital lives at home, work, and on-­the-­go. Arista Edge Threat Management is an integrated suite of software and appliances that provides enterprise-­grade capabilities and consumer-­oriented simplicity, bringing a new generation of smart security to homes and small-­to-­mid-­sized businesses.&nbsp;
What You’ll Do
<ul>
<li>Provide technical support and troubleshooting for customers, resolving issues related to network connectivity, security, and performance.</li>
<li>Analyze and diagnose problems with network protocols (DNS, DHCP, SMTP, TCP/IP, etc.).</li>
<li>Assist with SSL inspection and other network security measures.</li>
<li>Collaborate with internal teams, including engineering and product teams, to escalate and resolve complex issues.</li>
<li>Stay up to date with the latest networking technologies and security trends.</li>
<li>Configure/troubleshoot of Port Forwarding, NAT.</li>
<li>Configure/troubleshoot LAN, WAN, vLAN.</li>
<li>Receive live calls from customers, troubleshoot network issues in real time, and provide effective solutions.</li>
</ul>
Qualifications 
<ul>
<li>2-4 years of experience in technical support, IT support, or networking roles.</li>
<li>Strong understanding of firewall security policies, rule sets, VLANs, NAT, and port forwarding.</li>
<li>Experience troubleshooting SSL inspection, IPS, and advanced firewall features.</li>
<li>Familiarity with network security protocols and threat mitigation strategies.</li>
<li>Hands-on experience with DNS, DHCP, SMTP, TCP/IP, and VPN configurations.</li>
<li>Excellent problem-solving, communication, and customer support skill.</li>
<li>Ability to work in a fast-paced environment, handle live calls, and resolve issues efficiently.</li>
<li>Ability to communicate clearly and professionally, both verbally and in&nbsp;Writing.</li>
<li>Strong decision-making and analytical abilities.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with packet analysis tools</li>
<li>Experience with CLI</li>
<li>Familiarity with next-generation firewall (NGFW) features</li>
<li>Previous experience in a customer-facing technical role</li>
</ul>
If you are a proactive problem solver with a passion for network security and firewall technologies, we encourage you to apply and be part of our dynamic team!
#LI-SP1
 Additional Information 
Arista Networks is an equal opportunity employer.&nbsp; Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law.&nbsp; All your information will be kept confidential according to EEO guidelines.

ETM Customer Support Engineer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories.&nbsp; If you love working on computers and want to get out from behind a desk, come work with us!
Job Description 
This is a&nbsp;Computer Field Technician Position&nbsp;doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
<ul>
<li>This is a 1099/per call position</li>
<li>Pay is based solely on the number of calls completed.</li>
<li>Calls start at $35 and go up based on distance traveled</li>
<li>Pay period: Every Friday after the first week worked</li>
<li>Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.</li>
<li>Call volume is variable but is usually 2-5 calls per day</li>
<li>You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.</li>
<li>You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.</li>
<li>You must have access to a computer and the Internet to log onto your portal each day.</li>
<li>You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.</li>
<li>The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.&nbsp;&nbsp;</li>
<li>You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)</li>
<li>You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.</li>
</ul>
Qualifications 
<ul>
<li>Must have prior hands on experience with replacing components on laptops and desktops</li>
<li>Must have a valid driver’s license and reliable transportation</li>
<li>Must be comfortable with daily local travel</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Computer Field Technician

<h3>Job Description</h3>
Job Description
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage level, makes repairs or refers to the next level of technical hierarchy (NOC Tech II) and gets the system back up as quickly as possible. This can require the technician to work at all hours of the day - depending on when the network disruption occurs. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC. The shift for this position is Monday-Friday, 1pm-10pm.
 ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
 · Provide 24-hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software.
· Review and general clean-up of Ticket queue.
· Ensure timely resolution to trouble tickets.
· Ensure timely follow up with customers via e-mails or phone calls.
· Troubleshooting Network issues
· Carrier route testing
· Responsible for basic troubleshooting network routers and switches to isolate the trouble and take appropriate action to resolve.
 REQUIRED SKILLS
· Associate Degree or Technical school is highly recommended with a strong knowledge of computer functionality.
· Word, Microsoft Excel, Microsoft Outlook.
· Cisco certifications and VoIP fundamentals a plus.
· One or more years of Network Operations experience or equivalent
· Must possess strong interpersonal skills and with ability to interact with all levels of employees in a professional manner.
· As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be always congenial with other employees and customers.
· The NOC is a fast-paced environment, critical thinking is essential. Ideas will be extrapolated from one situation to another.
· Strict adherence to company policies, confidentiality, and mature judgment must be always demonstrated.
· Assigned duties should be performed in a timely and accurate manner.
· As this individual often represents the internal and external customers and colleagues – professionalism is a must.
· Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must deliver objectives both individually and by interaction with others, therefore must demonstrate an understanding of organizational functions and departments.
 REQUIRED SKILLSET
Basic familiarity with the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:
<ul>
<li>Ciena 6500/One Control</li>
<li>CYAN(Ciena) Z33/77.</li>
<li>Telco Sys 71xx / EdgeGenie</li>
<li>Huawei SONET</li>
<li>Adva</li>
<li>Calix / CMS</li>
<li>Cisco (CCNA / CCDA Level)</li>
<li>Cisco SONET (ONS 15454) /CTC</li>
<li>Class V Voice (Genband DMS/C15), Meta</li>
<li>Ciena 6500/One Control</li>
<li>CYAN(Ciena) Z33/77.</li>
<li>Telco Sys 71xx / EdgeGenie</li>
</ul>

NOC Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Work Where it Matters
 
LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 
At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 
For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.
As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 
Here’s why we want you to consider LDRM:
<ul>
<li>Tuition Reimbursement program and reduced tuition agreements with Southern New Hampshire University and Great Bay Community College</li>
<li>401(k), health, dental and vision plans, and other insurances you can use</li>
<li>An Employee Assistance Plan that’s ready when you need it</li>
<li>Paid training, paid federal holidays, and paid time off</li>
<li>A professional workforce and a mission-oriented environment here to support you and help you grow</li>
</ul>
Job Summary:
The Database Analyst evaluates and reviews U.S State Department database resources and services while ensuring high levels of data quality. These duties can vary within a department and include developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software.
You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire. 
 
Job Responsibilities:
<ul>
<li>Design logical and physical databases, or review a description of changes to the database design to understand the impact to the application and operation</li>
<li>Develop and deploy reports and extraction, transformation, and loading process packages to support applications data integration and operation needs</li>
<li>Design, develop, and maintain PL/SQL database applications</li>
<li>Assist application and web development staff and users on database solutions to business problems; data warehouse architectures; database management system facilities; and capabilities, operation, and tuning of databases</li>
<li>Administer, maintain, develop, and implement database security and integrity policies and procedures</li>
<li>Perform database and software life-cycle activities to ensure highest level of system performance and availability and compliance with business requirements</li>
<li>Perform database backup and monitor scheduled database jobs daily</li>
<li>Apply database service patches when necessary to ensure database compliance with regulation and polices</li>
<li>Monitor, administer, and implement database systems performance as well as database performance optimization, develop/change database indices, redesign database structure and reload data into a database</li>
<li>Coordinate with the system backup team to ensure database is fully backed up and stored in a designated environment</li>
<li>Work with business units to convert requirements to database objects, and implement business intelligence reports to meet organization needs</li>
<li>Administration and use of current and emerging database tools, strategies, and technologies</li>
<li>Evaluate and recommend available database management system (DBMS) products</li>
</ul>
Requirements:
Minimum Qualifications
<ul>
<li>Bachelors degree in a related field</li>
<li>Three (3) or more years' experience in ORACLE database administration or relevant experience</li>
<li>Strong PL/SQL knowledge</li>
<li>Oracle Database Administration, Oracle Database SQL, or Oracle Database PL/SQL Developer certified preferred</li>
<li>U.S. Citizenship</li>
</ul>
You must also successfully complete a criminal and credit background investigation as well as a comprehensive investigation as part of the security clearance process before you can begin work.
 
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job.
 
Work Environment:
You will primarily work in an office environment but may be required to work in other work environments as well, such as a home office or other location.
 
At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Database Analyst II - DAYS - onsite

<h3>Job Description</h3>
Job DescriptionDescription:
Catholic Charities New Hampshire is looking for a full-time Data Services Associate (37.50 hrs/wk) to join our team of dedicated professionals. At Catholic Charities, we strive to provide person-centered services to strengthen New Hampshire families and build independence. We respond to those in need by offering programs that heal, comfort and empower.
 
The Data Services Associate plays a critical role as a member of the Development team, providing essential support for fundraising campaigns, donor stewardship, event coordination, and other development activities. This position is responsible for data entry, letter preparation, report generation, customer service and other assigned tasks. 
 
Job duties include but are not limited to:
· Maintain and update donor records, ensuring data is accurate, up-to-date, and entered in a timely manner.
· Process gift entries in Raiser’s Edge, including online and manual donations, lock box files, and EFT’s.
· Handle the processing of credit card and ACH donations.
· Compose, print and mail donor thank you letters in a timely manner.
· Assist with data entry proofing and database upkeep, including managing imports and exports.
· Maintain the Cash Log, including its supporting files and documentation.
· Review gift files for accuracy and complete the import process into Raiser's Edge software
· Retrieve records, extract data and generate reports, queries and mailing lists as required
· Communicate with donors by phone to accept donations, verify information and answer general questions
Requirements:
· 2 years of experience in data management, preferably in a nonprofit or fundraising environment; or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
· Previous experience with database management (Raiser's Edge preferred)
· Intermediate knowledge of Microsoft Excel and Word
· Previous data entry/bookkeeping experience preferred
· Strong attention to detail and ability to comprehend and analyze written documents 
 
Please submit a cover letter.
 
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, marital or familial status, age, or mental or physical handicap.

Data Services Associate

<h3>Job Description</h3>
Job Description Summary ORGANIZATIONAL MISSION: The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless of their ability to pay. 
 GENERAL SUMMARY OF DUTIES:Responsible for performing clerical duties within the Medical Information Management Department including scanning documents into the patient’s electronic medical record, locating and tracking clinical and administrative documents, maintaining patient charts. SUPERVISION RECEIVED: Reports to Plymouth Office Manager Duties ESSENTIAL FUNCTIONS: 1.Comply with federal HIPAA regulations and practice policies for the privacy and security of patient information; explain the law and our privacy policy to patients as needed; maintain appropriate documentation of access to medical records. 2.Process incoming faxes appropriately and in a timely manner. 3.Scan test reports and documents lab results when appropriate.Prints lab letters for physicians when appropriate. 4.Prepare and faxes copies of records for patient referrals within 24 hours of the appropriate letter being printed by the approving physician. 5.Copy patient information and forwards to the requesting party after receiving and reviewing the appropriate consent to release medical records. 6.Assist in the filing, storing, maintenance and destruction of all patient records in a confidential manner. 7.Assist with patient requests in an efficient, professional and courteous manner. 8.Open and distributes all incoming mail 9.Attend meetings as required 10.Perform other duties as assigned Requirements EDUCATION:High school diploma or GED. EXPERIENCE:Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Knowledge of medical terminology desirable. Word processing and computer experience. KNOWLEDGE and ABILITIES: 1.Plan, organize, delegate and supervise. 2.Evaluate the effectiveness of existing methods and procedures; developing, analyzing, and revising processes. 3.Operate a variety of office equipment and computer programs. 4.Apply policies and procedures. 5.Set priorities among multiple requests. 6.Interact with patients, medical and administrative staff, public effectively. 7.Communicate clearly and effectively in person, in writing, or by phone. 8.Comply with established policies and procedures. 9.Plan and perform diversified duties requiring knowledge of patient relations and medical information management fields. 10.Computer literate with proficiency in Microsoft Office applications. Knowledge of database and spreadsheet software systems. 11.Interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems; work with frequent interruptions; be a team player. PHYSICAL/MENTAL DEMANDS: Work may require hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range.Requires manual and finger dexterity; for things such as typing, using calculator, and eye-hand coordination. 
ENVIRONMENTAL/WORKING CONDITIONS: 
Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Benefits Health Insurance - Dental Insurance - Vision Insurance - Tuition Reimbursement - Life Insurance - 403(b) with match - FSA - EAP - Cancer insurance - accident insurance - paid time off - paid holidays - professional development assistance -

Health Information Management Analyst (HIMs)

<h3>Job Description</h3>
Job Description
Position: Field Applications Engineer
Location: Nashua, NH or Valley Green, PA
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a Field Applications Engineer to join our Northeast Sales Team.
RESPONSIBILITIES: 
Our customer's ultimate success depends on our ability to solve cutting edge problems in relation to interconnect solutions. We value our relationships with these companies, and we depend on our Sales and Field Applications Engineering Teams to foster this ongoing partnership.
As a Field Applications Engineer you will interface with our customers, and internal product development, product marketing, and sales teams.
<ul>
<li>Primary engineering customer contact for multiple business units across the ACS High Speed Product Group and Commercial Product Group.</li>
<li>Leveraging various product and development teams, lead all technical aspects of the sales cycle.</li>
<li>Devise strategies to differentiate our products and solutions from our competitors.</li>
<li>Solve complex interconnect problems and technical inquiries.</li>
<li>Prepare materials and participate in product presentations.</li>
<li>Provide technical marketing support for the development and implementation of Amphenol products.</li>
<li>Meet and exceed strategic objectives.</li>
<li>Some travel will be required.</li>
</ul>
Amphenol is a results driven company that allows its employees a large degree of freedom to achieve pre-defined goals. It is a flexible working environment yet we expect hard work, commitment and results in return. The role of FAE gives an excellent insight into the Sales, Marketing and Product Development functions of the organization.
QUALIFICATIONS:
<ul>
<li>Bachelors in Mechanical, Electrical, or Computer Engineering.</li>
<li>Minimum of 5 years displayed experience providing technical sales support to produce design wins.</li>
<li>Experience with modeling tools and Microsoft Office Products</li>
</ul>
SKILLS:
<ul>
<li>Ability to effectively communicate across the engineering and managerial functions of a business</li>
<li>Strong organization and presentation skills: ability to organize and lead focused technical discussion both internally and to customers.</li>
<li>High level customer service and ability to build relationships internally and with customers</li>
<li>Additional experience in Optics (transceivers, AOC’s) considered an asset.</li>
<li>Additional experience in connector and cable standards considered an asset.</li>
<li>Modeling tools (Pro E or Solidworks)</li>
<li>Microsoft Office Products </li>
</ul>
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at <a href="https://www.amphenol-cs.com/" target="_blank">https://www.amphenol-cs.com/</a>

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