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<h3>Job Description</h3>
Job Description
Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support

Desktop Support Technician-Onsite

<h3>Job Description</h3>
Job Description**Must have residential remodeling experience (no commercial or remote applicants) **This is an in-person position located in Dover, NH - remote applicants will not be considered About Us Credible Construction is a design-build remodeling company specializing in kitchens and bathrooms. We run $1.4M in annual projects with a focus on systems, service, and scaling sustainably. We use JobTread, Google Workspace, WaveAi, Google Drive, and OpenPhone to run our projects and we’re looking for someone who thrives on structure, communication, and keeping projects moving smoothly. Role Overview The Project Coordinator is the bridge between sales, estimating, and production. You’ll take projects from “signed design agreement” through “ready to build,” making sure the details, schedules, selections, and documentation are complete. You’ll prepare everything for approval by the owner or project manager - because in remodeling, a second set of eyes is always essential. This role is mostly office-based with limited work-from-home flexibility and occasional site visits for verification, deliveries, or trade coordination. Responsibilities 
<ul>
<li>Build and maintain project records in JobTread (drawings, specifications, selections, schedules).</li>
<li>Prepare and update project binders/folders, purchase orders, and scope sheets.</li>
<li>Coordinate with trade partners: send bid requests, gather quotes, follow up on pricing and scheduling.</li>
<li>Track selections and vendor orders; monitor deliveries and resolve issues with suppliers.</li>
<li>Maintain communication with clients about selections, approvals, and scheduling updates.</li>
<li>Support the project manager by preparing job schedules, trade handoffs, and documentation.</li>
<li>Work closely with the owner to develop and improve JobTread processes and internal systems.</li>
</ul>
Requirements 
<ul>
<li>Prior remodeling or construction experience is required (understanding of drawings, scopes, and trade language).</li>
<li>Strong organizational and communication skills.</li>
<li>Comfortable working with JobTread or similar project management software; tech-savvy with Google Workspace and cloud-based tools.</li>
<li>Detail-oriented with the ability to manage multiple active projects.</li>
<li>Office-based presence (limited WFH).</li>
<li>Team-oriented mindset: you prepare, another person approves.</li>
</ul>
Growth Path This position is designed as a launchpad. Depending on how the business develops, the role can grow into: 
<ul>
<li>Project Manager - leading jobs through the field side.</li>
<li>Showroom Manager - if/when we establish a showroom, managing client design selections and front-end coordination.</li>
</ul>
**This is an in-person position located in Dover, NH - remote applicants will not be considered

Project Coordinator

<h3>Job Description</h3>
Job Description
Locations: Cumberland, ME; Augusta, ME; Manchester, NH; Ayers, MA; Berlin, CT
Electrical Consultants, Inc. (ECI) is a leading power engineering consultant firm that provides engineering, system planning and studies, technical consultation, project management, surveying, environmental planning, commissioning/testing and construction services to electric utilities, energy developers and industrials throughout the U.S. Our experience includes system voltages from 4.16 kV through 765 kV.
ECI has immediate openings for Project Managers in the office locations identified above. A remote/hybrid work option would be considered for applicants that have extensive experience in substation design. Responsibilities include the conceptual, preliminary and final detailed design of new, upgraded and expanded substations, including material procurement, construction and commissioning/startup support through energization. Additional responsibilities include the scoping, budgeting, scheduling, planning, executing, monitoring and reporting of substation projects and proposals. A Project Manager oversees a project team (or teams) of project and design engineers, designers, drafters and support staff. Project Managers diligently execute ECI's quality control procedure, ensuring best-in class project execution and delivery. Project Managers interact with and coordinate ECI's subject matter expert discipline groups such as Distribution Studies, Transmission Studies, Grounding Studies, Protection (relay coordination and settings), Civil Engineering, Communication (SCADA Integration), Transmission Engineering, Environmental Planning, Surveying, Lands/Right-of-Way, and Project Management/Controls to ensure successful execution of projects. Project Managers are ECI's primary interface with clients and other project stakeholders. Project Managers provide technical mentorship and training of project team design staff.
Minimum Requirements: Bachelor of Science or Master's degree in Electrical Engineering, 10+ years' project engineering experience, or an acceptable combination of education and experience; 2+ years of demonstrated project management and leadership experience; excellent verbal and written communication skills; strong organization and planning skills; commitment to quality and accuracy; and a willingness and ability to meet fast-paced project schedules. A PE license and PMP certification are preferred. The successful applicant must have an advanced knowledge of power engineering principals, be expert regarding applicable codes, standards and design tools, and have the ability to direct and oversee multiple technical disciplines in completion of substation projects. The successful applicant may be subject to client-mandated drug and background checking. Occasional travel/driving is required; therefore, the successful applicant will be subject to ECI's auto insurance carrier requirements. Applicants must not require sponsorship for employment visa status (e.g., H-1B visa status) now or in the future.
Salary commensurate with experience and education. Benefits include the following:
<ul>
<li>Medical, dental and vision insurance</li>
<li>Flexible spending account</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Disability insurance</li>
<li>401(k), profit sharing and employee stock ownership plan</li>
<li>Paid vacation, personal days and holidays</li>
<li>Parental Leave Policy</li>
<li>Continued professional education reimbursement</li>
</ul>
Electrical Consultants, Inc. (ECI) employs over 850 engineers, designers, project managers, surveyors, ROW agents, environmental planners, construction professionals and support staff in 37 offices across the U.S. The firm has more than 40 years of experience in the planning, engineering, and construction of a wide range of power delivery projects including substations, transmission lines, distribution systems, communication systems and industrial facilities. Visit our website at <a href="http://www.eciusa.com" target="_blank">www.eciusa.com</a>.
An Equal Opportunity Employer
 Job Posted by ApplicantPro

Substation Project Manager

<h3>Job Description</h3>
Job Description
Mission
Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.
What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth.
Overview
We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.
What You'll Do
<ul>
<li>Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK</li>
<li>Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms</li>
<li>Ship cloud functions, lightweight backend services, and jobs using Kotlin</li>
</ul>
An Ideal Candidate Should Have
<ul>
<li>Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.</li>
<li>Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time</li>
<li>Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down</li>
<li>Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs</li>
<li>Preferred Tech Stack:
<ul>
<li>Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) </li>
<li>Prior experience with GCP is a plus</li>
</ul>
</li>
</ul>
What We Offer 
<ul>
<li>A fast-growing environment where you can help shape the company and product.</li>
<li>An entrepreneurial-minded team that supports risk, intuition, and hustle.</li>
<li>A hands-off management approach so you can focus and do your best work.</li>
<li>An opportunity to make a big impact in a transformative industry.</li>
<li>Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.</li>
<li>Opportunity to work on a life-changing product that millions of people use.</li>
<li>Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.</li>
<li>Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.</li>
</ul>
The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience
Think you're a good fit for this job? 
Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit? 
Refer them! 
Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Senior Software Engineer, Core Experiences - Manchester, USA

<h3>Job Description</h3>
Job DescriptionCompany Description 
Tidemark LLC is a private commercial real estate investment and development firm based in Hooksett, NH with projects throughout New England. We are a fully integrated development shop, managing meaningful projects throughout the entire process - from site identification and acquisition, permitting and entitlement, financing and capital markets, design and architecture, construction management, lease negotiation, property and asset management, and everything in between. We are proudly a family-based company with deep roots in the communities we serve and decades of experience across all aspects of commercial real estate.
Job Description 
We are looking for a talented and driven individual to work with the development team out of their Hooksett, NH headquarters. Tidemark is part of a vertically integrated organization that designs, builds, owns &amp; manages across a variety of commercial real estate, including industrial, multifamily, office, and mixed use.
As a Project Manager on the development team, you will navigate your assigned projects through due diligence, municipal approvals, architectural and interior design, construction &amp; FF&amp;E purchasing. You will be supported by a knowledgeable and diverse in-house team of architects, engineers, interior designers, purchasers, management, and development professionals.
You will work closely with the partners and function as the owner’s agent to ensure the project runs smoothly by making intelligent &amp; holistic decisions related to scheduling, design, FF&amp;E and municipal relations.
Qualifications 
<ul>
<li>Ideal candidates will have considerable experience in various levels of construction and/or real estate development (5-10 years)</li>
<li>Bachelor's degree in construction management, business management, or related field required</li>
<li>Experience with multifamily projects is highly preferred</li>
<li>Strong Organizational Skills - the ability to multitask &amp; document your work is essential</li>
<li>Acute Attention to Detail</li>
<li>A Focus on Follow-Through</li>
<li>Excellent Communication and Interpersonal Skills</li>
<li>Collaborate effectively with individuals across all levels of the organization,&nbsp;including&nbsp;Architecture, Engineering, Construction, Development, Design, and Finance.</li>
<li>Working Knowledge of Microsoft Excel</li>
<li>Must be able to travel for short trips to various locations in the Northeast and maintain semi-flexible hours to accommodate occasional municipal meetings and job site visits.</li>
</ul>
 Additional Information 
<ul>
<li>We offer Health, Vision &amp; Dental Insurance, 401(k), tuition reimbursement, and a comprehensive benefits package. &nbsp;</li>
<li>Salary is commensurate with experience.</li>
</ul>

Project Manager- Tidemark LLC

<h3>Job Description</h3>
Job DescriptionCompany Description 
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We&nbsp; believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description 
Who You’ll Work With
The EOS Routing team is responsible for developing IP routing protocols (BGP, OSPF, IS-IS, PIM, etc), MPLS signaling protocols (LDP, RSVP, etc ), and DC and SP technologies like VxLAN, Segment Routing and EVPN. This team has broad ownership of developing software for the control plane, software datapath and the hardware abstraction layer (HAL) for managing unicast and multicast routing for IPv4 and IPv6 as part of Arista Extensible Operating System (EOS). This team is also responsible for developing innovative routing features based on programmable RPC/REST APIs, SDK and monitoring of routing state through protocols and streaming telemetry. This is a global team spanning multiple geographies working on cutting edge software that is deployed in the largest Data Center (DC), Cloud provider, Internet/WAN and Service Provider (SP) environments with a constant eye on scale and performance.
Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools and processes and strong focus on automation enables our engineers to be amongst the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments in the industry. This provides engineers the platform and rigor to learn and gain experience in building complex, distributed and scalable software systems. Arista engineers collaborate and work seamlessly across various feature areas to deliver top-notch network solutions.
What You’ll Do
<ul>
<li>Understand requirements from customers, product managers and field engineers, and write functional specifications</li>
<li>Architect, design, develop and maintain Layer 3/Routing protocols, solutions and features using C, C++ and Python</li>
<li>Author test plans, build automated tests and infrastructure to test the features.</li>
<li>Work with support engineers and customers to troubleshoot and resolve problems in their networks</li>
<li>Own all aspects of development and delivery of software</li>
<li>Provide technical leadership across features, projects and tools</li>
<li>Mentor new and junior engineers to bring them up to speed in Arista's software development environment</li>
<li>Work with the System Test Engineers to analyze problems found in their tests and provide fixes for those problems</li>
</ul>
Qualifications 
<ul>
<li>BS Computer Science/Electrical Engineering/Computer Engineering + 6 years experience, or MS Computer Science/Electrical Engineering/Computer Engineering + 4 years experience, or Ph.D. in Computer Science/Electrical Engineering/Computer Engineering + 3 years experience, or equivalent work experience</li>
<li>Expert knowledge of C or C++ and Python</li>
<li>Software development experience with Linux</li>
<li>Knowledge and experience in networking protocols and technologies such as BGP, IS-IS, LDP, OSPF, PIM, RSVP, EVPN, Segment Routing, VPWS, VPLS, LDP Pseudowires</li>
<li>Understanding and ability to apply software engineering principles</li>
<li>Strong problem solving and software troubleshooting skills</li>
<li>Demonstrated technical leadership, strong communication skills, and the ability to work in a small team environment</li>
<li>Ability to design a solution and implement features independently</li>
<li>Hands on experience developing networking or distributed systems software is a plus</li>
</ul>
#LI-SP1
 Additional Information 
Arista Networks is an equal opportunity employer.&nbsp; Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law.&nbsp; All your information will be kept confidential according to EEO guidelines.

Lead Software Engineer, EOS Routing

<h3>Job Description</h3>
Job Description
We are seeking a Residential Install Technicians
Our Perks and Benefits include:
<ul>
<li>Medical, Dental and Vision coverage</li>
<li>Tuition reimbursement of up to $8,000</li>
<li>401K Savings Plan – with up to 6% dollar to dollar matching</li>
<li>Paid Time Off</li>
<li>Paid Parental leave</li>
<li>Comcast XFINITY courtesy services</li>
<li>Discount tickets to our Universal Resorts</li>
</ul>
And more!
Responsibilities:
<ul>
<li>Performs installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience.</li>
<li>Updates customer account to ensure an accurate record of products and services is captured to ensure that customer has a positive experience throughout the ongoing customer relationship.</li>
<li>Uses installation tools and hand tools and perform jobs from high places (on poles and roofs), including climbing poles with proper equipment (safety belt, strap, climbers), ladders and bucket trucks (18 to 26 feet).</li>
<li>Manipulates connectors, fasteners, wire and uses hand tools.</li>
<li>Lifts and carries loads of 70 lbs. or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity.</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma/GED</li>
<li>0-2 years relative work experience</li>
</ul>
Company DescriptionComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. 
<h3>Company Description</h3>
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Cable Technician-Install and Service

<h3>Job Description</h3>
Job DescriptionSalary: 
JOB SUMMARY
The IT Analyst, Laboratory Systems provides production and project support for laboratory computer systems, including system administration activities related to account management, desktop support, computer instrumentation, and troubleshooting with vendor technical support. These lab computers and systems enable BA Sciences to carry out core scientific experiments. The role requires interaction with a variety of stakeholders including laboratory managers, researchers, informatics professionals and IT administrators.A successful candidate will engineer solutions using the best industry practices for security, account administration, documentation and design.
 
PRIMARY DUTIES AND RESPONSIBILITIES
<ul>
<li>Design, document, and implement procedures for the support and management of laboratory computers, devices, and laboratory applications.</li>
<li>Provide system administration for Reliance, including account provisioning, access controls, user role management, and configuration to support laboratory workflows.</li>
<li>Support administration and maintenance ensuring availability, integrity, and alignment with data management policies.</li>
<li>Participate in interna/external audits, providing required documentation and assisting with the development and execution of remediation plans.</li>
<li>Create, revise, and maintain SOPs and technical documentation as needed.</li>
<li>Troubleshoot hardware and software issues for laboratory IT systems; engage with vendor technical support to resolve problems and identify root causes.</li>
<li>Oversee vendor installation qualifications (IQs) and operational qualifications (OQs); execute performance qualifications (PQs), 21 CFR Part 11 testing, and acceptance testing as required.</li>
<li>Administer accounts and roles on stand-alone laboratory computerized systems.</li>
<li>Support and maintain laboratory applications, instrument-connected PCs, and associated infrastructure.</li>
<li>Serve as the subject matter expert (SME) and IT point of contact for laboratory computers, Reliance, and software systems; participate in vendor and internal stakeholder discussions for new instruments or applications.</li>
<li>Act as the IT lead for the organizations continuous Data Integrity Program, identifying compliance gaps, defining remediation actions, and ensuring alignment with regulatory and corporate requirements.</li>
</ul>
 
SHIFT 
Monday - Friday 1st Shift
 
REQUIREMENTS &amp; QUALIFICATIONS 
<ul>
<li>Bachelors degree in information technology, Computer Science, Life Sciences, or related field; or equivalent relevant experience.</li>
<li>Minimum of 2 years of experience supporting laboratory IT systems in biotech/pharma or related regulated environments.</li>
<li>Hands-on experience with laboratory monitoring systems, scientific software, and computerized system administration.</li>
<li>Experience supporting platforms and administering systems such as Reliance.</li>
<li>Knowledge of 21 CFR Part 11 requirements, GxP environments, and data integrity principles.</li>
<li>Ability to adapt to changing priorities and increased scope of work driven by organizational growth.</li>
</ul>
 
MINIMUM SKILLS REQUIREMENTS
<ul>
<li>Demonstrated ability to perform assigned responsibilities safely, competently, and in compliance with procedures.</li>
<li>Self-motivated with strong interpersonal skills; capable of collaborating effectively across departments</li>
<li>Team-oriented professional who thrives in a fast-paced, multidisciplinary environment.</li>
<li>Excellent organizational, verbal communication, and technical documentation skills.</li>
<li>Strong commitment to quality, data integrity, and compliance.</li>
<li>General knowledge of laboratory software such as Waters Empower and Agilent platforms.</li>
</ul>

IT Analyst, Laboratory Systems

<h3>Job Description</h3>
Job Description
Education is ever-evolving. And so are we.
We seek passionate people from diverse backgrounds who are committed to helping improve the work of schools as a trusted partner in advancing learning. By joining the Cognia team, you will be immersed in a community of energetic and resourceful people dedicated to a common vision to impact and inspire education providers to advance and enable pathways of success for all learners. At Cognia we have developed a holistic approach to education that empowers schools to create real outcomes and optimize learning for students of all backgrounds, servicing more than 36,000 institutions, 5 million teachers, and 25 million students in 85 countries. When you join Cognia, you join a team of experts passionate about our mission and embracing our core values in everything we do.
NATURE AND SCOPE:
The Director Institutional Improvement is responsible for visioning, developing, implementing strategic plans, providing leadership and overall direction relative to Cognia’s Institutional Improvement Services, as well as products, services, training, and research associated with school improvement. The Director will support the visioning, developing, and implementation of strategic plans for the Institutional Improvement department. The Director serves as an expert supporting Institutional Improvement Services for the organization, collaborating within and across divisions to support the organization’s work with institutions in need of intensive support and improvement.
PRINCIPAL ACTIVITIES: 
<ul>
<li>Contribute to and implement the strategic plans for the Institutional Improvement department.</li>
<li>Serve as a subject matter expert in Institutional Improvement (e.g., standards, protocols, integrity of staff, fidelity of process, quality of product).</li>
<li>Serve as resource/support subject matter expert for Institutional Improvement and guidance for pursuing contracts for services (e.g., RFPs, solution summaries, partnership agreements).</li>
<li>Support the development of Institutional Improvement products and services.</li>
<li>Support the development of training and other intellectual properties associated with Institutional Improvement.</li>
<li>Recruit, train, manage, and mentor volunteers and contractors to build an effective, engaged, and sustainable cadre to support the implementation of Institutional Improvement services.</li>
<li>Deliver high quality professional development to staff, institution leadership teams, and other relevant stakeholders.</li>
<li>Lead review processes as a model of quality service.</li>
<li>Build Cognia’s capacity for quality Institutional Improvement Services implementation.</li>
<li>Build, maintain, and strengthen effective relationships that support collaboration with all divisions of Cognia through project support, communication, and customer service.</li>
<li>Assure excellence in processes and service to support consultants and institutional leaders. Further relationships and partnership initiatives with key thought leaders in Institutional Improvement Services for intensive support and improvement.</li>
<li>Provide ongoing reports to the Senior Vice President and Senior Directors of Institutional Improvement.</li>
<li>Assist in implementing and communicating the organization's strategic plan.</li>
<li>Foster positive and collaborative working relationships within Evaluation &amp; Improvement Services Division and across the organization to accomplish organization-wide goals.</li>
<li>Perform duties and fulfill responsibilities that may, from time to time, include related or unrelated tasks.</li>
</ul>
JOB REQUIREMENTS:
Education &amp; Experience:
<ul>
<li>Bachelor’s degree in education or related field required; advanced degree preferred with specialization in Education Leadership</li>
<li>Minimum of five (5) years’ successful experience in an educational environment providing leadership for intensive improvement initiatives or in an area related to the field of expertise of the position within Institutional Improvement required</li>
<li>Minimum of three (3) years of experience in a supervisory role required</li>
<li>Proven record of successfully assessing educational institutions’ capabilities and needs to inform appropriate solutions for improving learning and organizational effectiveness in educational environments</li>
<li>Successful record of building relationships and/or strategic partnerships to accomplish educational improvement goals </li>
<li>Experience leading, developing, and expanding educational institution improvement programs and services</li>
<li>Proven ability to organize and coordinate multiple projects simultaneously within established timelines</li>
<li>Demonstrated ability to establish effective and collegial working relationships with staff, peers, senior leadership, and external partners</li>
<li>Demonstrated knowledge and understanding of education, quality learning environments, curriculum and effective instruction, program development and evaluation, learning assessment and diagnosis, adult learning, and research related to teaching and learning</li>
</ul>
Competencies:
<ul>
<li>Strong oral and excellent written communication skills</li>
<li>Strong presentation and speaking skills</li>
<li>Demonstrated ability to work effectively in diverse cultural settings with a variety of education provider stakeholders</li>
<li>Demonstrated expertise in designing, executing and accomplishing strategic plans that substantively contribute to the attainment of the organization’s goals and objectives</li>
<li>Proven ability to manage multiple priorities and perform in a fast-paced, dynamic environment</li>
</ul>
Anticipated Travel (may include local, national, and/or international travel):
<ul>
<li>Significant travel (20-40%)</li>
<li>Travel to Annual All Staff Company Meeting required</li>
</ul>
 
At Cognia, we recognize the critical role played by our teams in carrying out the organization’s important educational mission. As a reflection of that recognition our exceptional benefits offerings include generous paid time off and holiday breaks, comprehensive insurance plans, and a 12.5% retirement savings contribution which is immediately vested, all effective on your date of hire. This represents a strong commitment by the organization to attract and retain the highest quality workforce – to ensure our continued ability to effectively serve our mission for years to come.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity, marital status, national origin, age, physical or mental disability, citizenship, protected veteran status, genetic information or any other characteristics protected by local, state, or federal laws, rules, or regulations. Cognia is an Equal Opportunity Employer.

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