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<h3>Job Description</h3>
Job DescriptionDescription:
 
Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As an IT Support Team Lead, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members. We are looking for an experienced IT Support Team Lead to oversee a team of IT support professionals, ensuring that technical issues are resolved quickly and efficiently while maintaining high levels of customer satisfaction. This role requires a broad technical background and a hands-on approach to managing complex technical issues across various IT systems. The IT Support Team Lead will be responsible for guiding the team, providing technical expertise, and ensuring the smooth operation of our helpdesk support services. 
 
Responsibilities:
<ul>
<li>Leadership &amp; Supervision: Lead, coach, and mentor a team of helpdesk technicians, providing direction, setting priorities, and ensuring a high standard of support. Monitor team performance to meet KPIs and ensure adherence to SLAs.</li>
<li>Technical Support Management: Oversee and provide support for a broad range of technical issues including hardware, software, network, and infrastructure support. Ensure team members can troubleshoot and resolve issues related to operating systems (Windows, macOS), hardware components, email systems, and printers.</li>
<li>Incident &amp; Request Management: Manage the helpdesk ticketing system to track, prioritize, and ensure timely resolution of incidents and service requests. Maintain accurate records of technical issues, resolutions, and customer interactions.</li>
<li>Escalation Management: Handle complex or escalated technical issues, providing tier-3 support for challenging problems involving servers, network infrastructure, or specialized software. Ensure timely escalation to higher-level IT teams when needed.</li>
<li>End-User Support: Provide direct support to end-users, assisting with software installations, system configurations, network connectivity issues, remote access problems, and other technical inquiries.</li>
<li>System &amp; Network Troubleshooting: Manage and support day-to-day IT operations, including troubleshooting network issues (TCP/IP, DNS, DHCP), diagnosing connectivity problems, and managing access issues (VPN, Active Directory, remote desktop services).</li>
<li>Device Management &amp; Configuration: Oversee the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripheral equipment. Manage software and hardware inventory, ensuring all devices are up-to-date and secure.</li>
<li>Security Support: Collaborate with IT security teams to address security-related issues such as malware infections, unauthorized access attempts, and ensuring the implementation of security updates and patches across devices and systems.</li>
<li>Training &amp; Knowledge Sharing: Conduct training sessions for the team on new technologies, troubleshooting techniques, and best practices. Maintain a knowledge base of common issues, resolutions, and technical processes to improve the team's efficiency.</li>
<li>Documentation &amp; Reporting: Maintain clear and detailed documentation of helpdesk procedures, common troubleshooting steps, and known issues. Provide regular reporting on team performance, incident trends, and user satisfaction metrics.</li>
</ul>
Requirements:
<ul>
<li>Technical Expertise: Broad technical knowledge in IT support, including operating systems (Windows, macOS), networking (TCP/IP, DNS, DHCP, VPN), cloud services (Office 365, Azure), hardware, and peripheral devices.</li>
<li>Helpdesk &amp; IT Support Experience: Minimum of 4 years of experience in IT support or helpdesk roles, with at least 2 years in a leadership or supervisory position.</li>
<li>Strong Troubleshooting Skills: Demonstrated ability to diagnose and resolve complex technical problems related to software, hardware, and network systems.</li>
<li>Communication Skills: Strong verbal and written communication skills, with the ability to clearly explain technical issues and solutions to non-technical users.</li>
<li>Customer Service Focus: Proven experience delivering excellent customer service and maintaining high user satisfaction levels, even in high-pressure situations.</li>
<li>Team Leadership: Experience managing and mentoring a technical support team, including setting goals, providing feedback, and fostering a collaborative work environment.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certifications: IT certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified Solutions Associate (MCSA) are preferred.</li>
<li>Advanced Technical Knowledge: Experience with Active Directory, Exchange, virtualization platforms (VMware, Hyper-V), and mobile device management (MDM).</li>
<li>Security Awareness: Familiarity with cybersecurity practices, including endpoint protection, patch management, and malware prevention.</li>
</ul>
Working Environment:
<ul>
<li>Office-based with some flexibility for remote work.</li>
<li>Fast-paced, dynamic environment with occasional after-hours support for critical issues.</li>
</ul>
Benefits: 
 
After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:
<ul>
<li>Fantastic medical, dental, and vision insurance*</li>
<li>Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!</li>
<li>Company provided Basic Life and AD&amp;D</li>
<li>Company paid Short-Term and Long-Term Disability**</li>
<li>Flexible Spending Accounts*</li>
<li>401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years)</li>
<li>10+ paid holidays</li>
<li>Generous paid vacation and sick time</li>
<li>Annual Volunteer Paid Day</li>
<li>Annual Tuition Reimbursement</li>
<li>Annual Health and Wellness Reimbursement</li>
<li>Lots of fun company events</li>
</ul>
Who We are:
 
As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue.
 
With over 30 years of experience and a dedicated team of more than 200 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit <a href="https://www.cobaltbenefitsgroup.com/careers/" target="_blank">https://www.cobaltbenefitsgroup.com/careers/</a>.
 
Benefit Waiting Period Notes:
*60 day waiting period
**90 day waiting period

IT Support Team Lead

<h3>Job Description</h3>
Job DescriptionCompany Description 
Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. &nbsp;
Job Description 
The Staff Software Engineer I – Artificial Intelligence is not only an exceptional builder but a domain expert in generative AI and ML technologies. This role is responsible to architect, implement, and scale advanced AI systems at Appcast. This role is expected to shape the technical direction of our AI products and act as a trusted advisor to your peers across engineering teams. &nbsp;
Job Responsibilities:&nbsp;&nbsp;
Architect and Build AI-Driven Solutions: &nbsp;
<ul>
<li>Design, prototype, and deploy scalable AI and ML systems — particularly generative models — that power real-world recruitment applications. Your work will fuel next-generation user experiences and decision-making tools. &nbsp;</li>
</ul>
Advance the Technical Vision of Appcast Labs: &nbsp;
<ul>
<li>Establish and evolve the technical foundation for Appcast’s AI strategy. You’ll work closely with R&amp;D leadership to identify high-impact problems and translate them into robust, production-ready systems. &nbsp;</li>
</ul>
Guide Engineering Best Practices in AI: &nbsp;
<ul>
<li>Serve as the go-to authority on AI/ML engineering patterns, MLOps pipelines, model lifecycle management, and responsible AI practices. Help elevate engineering quality through code reviews, architectural guidance, and design discussions. &nbsp;</li>
</ul>
Drive Innovation with AWS AI/ML Tooling: &nbsp;
<ul>
<li>Leverage and extend services like SageMaker, Bedrock, Lambda, and Step Functions to deliver reliable, performant, and secure AI workflows. &nbsp;</li>
</ul>
Collaborate Cross-Functionally: &nbsp;
<ul>
<li>Partner with data scientists, ML engineers, product managers, and business stakeholders to align AI initiatives with product and user needs. Translate complex research into scalable production systems. &nbsp;</li>
</ul>
Mentor Through Influence: &nbsp;
<ul>
<li>Though not a people manager, you’ll mentor engineers through your example, peer support, and technical insights. You’re energized by helping others get better and driving collective technical excellence. &nbsp;</li>
</ul>
Evaluate and Integrate Emerging AI Tech: &nbsp;
<ul>
<li>Stay on the bleeding edge of LLMs, embeddings, retrieval-augmented generation (RAG), vector databases, prompt engineering, and evaluation techniques. You’ll help decide which tools we adopt — and when to build our own. &nbsp;</li>
</ul>
Own Quality, Testing, and Documentation: &nbsp;
<ul>
<li>Ensure AI models are transparent, validated, and reproducible. Design evaluation protocols, bias detection methods, and documentation practices that make our work trustworthy and maintainable. &nbsp;</li>
</ul>
Qualifications 
<ul>
<li>Demonstrated ability to lead technically through advising, mentoring, and elevating others across functions. &nbsp;</li>
<li>Entrepreneurial mindset with a bias for action and a love for experimentation. &nbsp;</li>
<li>Excellent communication skills — able to translate complex technical ideas to stakeholders at various levels in a digestible manner. &nbsp;</li>
<li>Proven experience building and deploying generative AI and ML systems in production environments. &nbsp;</li>
<li>Deep expertise with AWS AI/ML services, such as SageMaker, Bedrock, Lambda, and related orchestration tools. &nbsp;</li>
<li>Strong software engineering skills in Java with a focus on building scalable, maintainable systems. &nbsp;</li>
<li>Familiarity with modern MLOps, model versioning, CI/CD for ML, and cloud-based data pipelines. &nbsp;</li>
<li>Experience with open-source generative AI frameworks (e.g., Hugging Face Transformers, LangChain, LlamaIndex, etc.). &nbsp;</li>
</ul>
Education and Experience:&nbsp;
<ul>
<li>Bachelor’s degree in computer science, Artificial Intelligence, Machine Learning, Data Science is required.&nbsp;</li>
<li>Master’s degree is a plus.&nbsp;</li>
<li>Advanced coursework or certifications in machine learning, deep learning, natural language processing, or cloud-based AI systems (e.g., AWS AI/ML tools) are highly desirable.&nbsp;</li>
<li>5+ years of software engineering experience, with at least 2+ years focused on AI/ML system design and implementation, including generative AI.&nbsp;</li>
</ul>
Travel Requirements:&nbsp;
<ul>
<li>
Travel may be required as necessary&nbsp;&nbsp;
</li>
</ul>
Supervisory Responsibilities:&nbsp;
<ul>
<li>
This role does not supervise others&nbsp;
</li>
</ul>
 Additional Information 
Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2024!&nbsp;
<ul>
<li>We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers.&nbsp;</li>
<li>We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.&nbsp;&nbsp;</li>
<li>We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.&nbsp;</li>
</ul>
All your information will be kept confidential according to EEO guidelines.&nbsp;
Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Staff Software Engineer I - Artificial Intelligence

<h3>Job Description</h3>
Job Description
Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across the U.S. With thousands of openings nationwide, you can earn up to $3,500+ per week (depending on your specialty, location, housing, and benefits)—all while making a real impact on the communities that need you most. Let your next adventure start with us!
Position: ALLIED-X-Ray Tech (Travel/Contract)
We're hiring experienced ALLIED-X-Ray Tech for a 13-week contract in Plymouth, New Hampshire — earn up to ($2516 - $2648 per week) while providing essential care at a leading facility. Most candidates will need to have at least 2 years of recent experience in the specialty.
Apply &amp; Call us today at 800-798-6035 for details on this opportunity.
Position Details
Specialty: ALLIED-X-Ray Tech
Location: Plymouth, New Hampshire
Employment Type: Travel/Contract
Pay: $2516 - $2648 per week
Shift: 5x8 Nights
Start Date: ASAP
Contract Length: 13-week

Travel ALLIED-X-Ray Tech in Plymouth, New Hampshire

<h3>Job Description</h3>
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. 
The Benefits of working at BJ’s
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BJ’s pays weekly
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Eligible for free BJ's Inner Circle and Supplemental membership(s)*
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generous time off programs to support busy lifestyles*&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Benefit plans for your changing needs*
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; o Three medical plans**, Health Savings&nbsp; Account (HSA), two dental plans, vision plan, flexible spending ​
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
Job Summary:
Responsible for managing, monitoring, and directing all Front-End business components in the execution and delivery of exceptional service and value. Provide TM oversight and direction to exceed performance expectations and results in each area assigned, including Frontline, Membership, Front Door and Utility Clerks. Executes company programs and initiatives to drive membership metrics/growth, improve VOM scores, ensure maintenance standards are met and validate Membership Experience Ambassadors/front door performance of job duties as required. Acts as a key holder for the club.
 Leadership: 
<ul>
<li>Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.</li>
<li> Lead through change. Model leadership competencies, build credibility and act as a champion for business growth.</li>
<li> Communicate effectively. Provide the information the team requires to be successful.</li>
<li> Build high performing teams by creating a culture of collaboration. Provide feedback, direction, and follow-up that will drive business results and support team member engagement.</li>
<li> Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.</li>
</ul>
 Team Members: 
<ul>
<li>Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.</li>
<li> Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.</li>
<li> Ensure a safe and positive environment and experience for the team members.</li>
<li> Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.</li>
</ul>
 Members: 
<ul>
<li>Guarantee service excellence through all points of contact.</li>
<li> Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.</li>
<li> Ensure a safe and positive environment and experience for the members.</li>
<li> Daily commitment to GOLD Member Standards
<ul>
<li>Greet, Anticipate, Appreciate (GAA)</li>
<li>Fast, Friendly Full, Fresh, Clean</li>
</ul>
</li>
</ul>
Club Standards: Lead teams to deliver GOLD club standards daily. 
<ul>
<li>Define and model GOLD- Grand opening look daily
<ul>
<li>All items stocked, and promotional plans executed</li>
<li>Maintain visible accurate signage</li>
<li>Clean and organized, inside, and out</li>
<li>Perishable areas stocked and rotated with cold chain maintained</li>
</ul>
</li>
</ul>
Know Your Business: 
<ul>
<li>Acquire a deep knowledge of key metrics and reporting for total club and department performance</li>
<li>Drive performance and profitability by using reporting to identify trends and areas of opportunity</li>
<li>Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics &nbsp;</li>
<li>Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets</li>
</ul>
Major Tasks, Responsibilities, and Key Accountabilities:
<ul>
<li>Focuses on the key areas of membership performance, frontline service, VOM and club promotions.</li>
<li> Develops effective and productive teams in the Member Services, Front Line, Membership Ambassadors, training, managing, performance management and assessments; providing frequent feedback, motivation, coaching and discipline when required.</li>
<li> Ensures the right people and processes are consistently in place</li>
<li>Maintains clear knowledge and understanding of club policies and procedures across Member Services, Frontline, FDAP, Parking lot and Sanitation.</li>
<li> Maintenance of overall club including parking lot and the corresponding policies/procedures.</li>
<li> Executes company programs, associated with each area of responsibility, to plan/expectations.</li>
<li> Ensures compliance to all policies and procedures to ensure control and integrity within the business/Front End environment</li>
<li>Evaluates departmental performance using company reporting tools/programs and makes operational decisions within the Front End to maximize MFI, sales, profits, performance, and member experience for each area under their report</li>
<li>Evaluates direct reports on individual results, leveraging reporting tools to assess strengths and opportunities to prioritize and address growth opportunities.</li>
<li> Collaborates with Assistant Club Manager to assess Team Member performance, provide actionable feedback, reinforce accountability, and develop talent.</li>
<li> Effectively communicates membership, frontline, happenings to club Team Members, club management and club support teams.</li>
<li> Establishes operational efficiencies and productivity standards within the departments by ensuring compliance with the operational functions associated with assigned areas through the consistent enforcement and maintenance of established processes and procedures.</li>
<li> Responsible for the proper maintenance and working order of the building, equipment, furniture, and fixtures within the frontline; including, Front Door Ambassador supplies and Utility Clerk equipment/supplies.</li>
<li> Drives membership metrics execution and performance through acquisition, retention, loyalty, and experience programs/initiatives associated with Member Service Desk and Frontline.</li>
<li> Meets and/or exceeds key metric performance and Membership Fee Income goals as assigned.</li>
<li> Ensures productivity standards are delivered as expected on the Frontline</li>
<li>Continually monitors customer service levels (Member Care Emails &amp; VOM) to ensure positive service is delivered, and when not, by creating and enforcing processes that support a positive experience for Members and potential Members.</li>
<li> Weekly execution of Membership and Frontline team member scorecards.</li>
<li> Weekly execution of entering front door recoveries, conducting corresponding retraining and disciplinary action when necessary.</li>
<li> Maintains all club policies processes and procedures.</li>
<li> Performs other duties as assigned, including working in other departments as needed.</li>
<li> Regular, predictable, full attendance is an essential function of this job</li>
</ul>
Qualifications: 
<ul>
<li>Previous customer service or sales work experience required.</li>
<li> Basic computer knowledge (MS Word, MS Excel, Email) required.</li>
<li> High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.</li>
<li> Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.</li>
<li> Open shift availability required.</li>
<li> At least 18 years of age.</li>
</ul>
 Job Conditions:
<ul>
<li>Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.</li>
<li> Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.</li>
<li> May require working occasional overnight, or early morning shifts in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.</li>
</ul>
 In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $56,250.00.

Front END Manager

<h3>Job Description</h3>
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. 
The Benefits of working at BJ’s
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BJ’s pays weekly
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Eligible for free BJ's Inner Circle and Supplemental membership(s)*
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generous time off programs to support busy lifestyles*&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Benefit plans for your changing needs*
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; o Three medical plans**, Health Savings&nbsp; Account (HSA), two dental plans, vision plan, flexible spending ​
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results. Ensures that all membership products are offered and Member orders/requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members.
 Leadership:
<ul>
<li>Know their business/business acumen.&nbsp; Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.&nbsp;</li>
<li>Lead through change.&nbsp; Model leadership competencies, build credibility and act as a champion for business growth.&nbsp;</li>
<li>Communicate effectively. Provide the information teams require to be successful.</li>
<li> Build high performing teams by creating a culture of collaboration.&nbsp; Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.</li>
<li> Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.</li>
</ul>
 Team Members:
<ul>
<li>Teach, coach and lead through the club level training process.&nbsp; Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance.</li>
<li> Drive a culture of development, strategic thinking and acting, ethical decision making and engagement.&nbsp;&nbsp; Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate.&nbsp;</li>
<li>Ensure a safe and positive environment and experience for the team members.</li>
<li> Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.</li>
</ul>
 Members:
<ul>
<li>Guarantee service excellence through all points of contact.&nbsp;&nbsp;</li>
<li>Set service standard expectations for all team members.&nbsp; Provide team support and empowerment to resolve every member concern.</li>
<li> Ensure a safe and positive environment and experience for the members.</li>
<li> Daily commitment to GOLD Member Standards
<ul>
<li>Greet, Anticipate, Appreciate (GAA)</li>
<li>Fast, Friendly Full, Fresh, Clean</li>
</ul>
</li>
</ul>
Club Standards: Lead teams to deliver GOLD club standards daily.
<ul>
<li> Define and model GOLD- Grand opening look daily
<ul>
<li>All items stocked and promotional plans executed</li>
<li>Maintain visible accurate signage</li>
<li>Clean and organized, inside and out</li>
</ul>
</li>
</ul>
Primary Tasks, Responsibilities, and Key Accountabilities
<ul>
<li>Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager.</li>
<li> Models and provides excellent Member service, while coaching, teaching and developing team members to do the same.</li>
<li> Drives membership metrics through acquisition, retention, loyalty and experience programs.</li>
<li> Drives member engagement, speed, and productivity on the front end.</li>
<li> Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics.</li>
<li> Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement.</li>
<li> Performs front end responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc.</li>
<li> Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner.</li>
<li> Acts as a backup for cashiers and Membership Sales Ambassadors when needed.</li>
<li> Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary.</li>
<li> Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties.</li>
<li> Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members.</li>
<li> Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.</li>
<li> Supervises the cleanliness of the front of club member servicing areas.</li>
<li> Ability to navigate within system applications.</li>
<li> Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations.</li>
<li> Performs other duties as assigned, including working in other departments as needed.</li>
<li> Maintains all club policies and procedures.</li>
<li> Regular, predictable, full attendance is an essential function of this job.</li>
</ul>
 Qualifications
<ul>
<li>Prior leadership experience preferred.</li>
<li> Prior Membership or sales knowledge and experience preferred.</li>
<li> Prior cashier experience preferred.</li>
<li> Basic math skills required.</li>
</ul>
 Environmental Job Conditions
<ul>
<li>Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.</li>
<li> Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.</li>
<li> Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.</li>
</ul>
 In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $19.00.

Front END Lead Part Time

<h3>Job Description</h3>
Job Description
This is an in-office position based in Nashua, NH, offering an excellent opportunity to advance your IT career. You’ll work alongside experienced professionals in a fast-paced, supportive environment where growth is both encouraged and achievable.
Position Overview
As a Tier 2 Help Desk Technician, you will be the first point of contact for clients seeking technical assistance. You’ll be responsible for diagnosing and resolving a wide range of IT issues, documenting your work, and delivering timely, effective support across various hardware and software environments. Strong communication skills and a willingness to learn are essential for success in this role.
Key Responsibilities
<ul>
<li>Provide technical support to clients via phone, email, and chat</li>
<li>Troubleshoot hardware, software, and network-related issues</li>
<li>Troubleshoot endpoint, infrastructure, and cloud environment security products</li>
<li>Troubleshoot Microsoft 365 managed environments</li>
<li>Document support requests, actions taken, and resolutions</li>
<li>Follow up to ensure client satisfaction and system functionality</li>
<li>Escalate unresolved issues to higher-level support as needed</li>
<li>Assist with hardware/software installations, repairs, updates, and deployments</li>
<li>Contribute to improving internal support processes and documentation</li>
<li>Manage multiple open cases simultaneously and prioritize effectively</li>
</ul>
Qualifications
<ul>
<li>Minimum 3 years of experience in an IT help desk or managed services environment providing Level 1 or 2 support</li>
<li>4-year IT-related degree or equivalent certifications (e.g., Microsoft 365, CompTIA, ISC2)</li>
<li>Expertise in deploying, managing, and troubleshooting Microsoft 365 services such as Exchange Online, SharePoint, Teams, OneDrive, Intune, Defender, and Entra</li>
<li>Familiarity with Active Directory and Entra Active Directory</li>
<li>Understanding of network protocols and troubleshooting connectivity issues; experience configuring, troubleshooting, and maintaining switches, routers, firewalls, and wireless access systems</li>
<li>Experience with Windows, iOS, Android, and macOS platforms, including system updates, troubleshooting, and software installation</li>
<li>Strong verbal and written communication skills</li>
<li>Proficiency in using ticketing systems to log, track, and resolve incidents and service requests</li>
<li>Customer-oriented, professional, and composed under pressure</li>
<li>Comfortable working in a collaborative, team-oriented environment</li>
<li>Flexibility to work shifts, including rotating weekends/on-call as needed</li>
</ul>
Benefits
<ul>
<li>Competitive salary based on experience</li>
<li>Health, dental, and vision insurance</li>
<li>401(k) with employer contributions and Health Savings Account (HSA)</li>
<li>Life and disability insurance</li>
<li>Paid time off and parental leave</li>
<li>Company-sponsored training and ongoing professional development</li>
<li>Access to the latest tools and technology</li>
<li>Clear path for career growth within a supportive work culture</li>
</ul>
Schedule
<ul>
<li>Full-time, Monday–Friday</li>
<li>8-hour day shift</li>
<li>Rotating on-call weekends</li>
</ul>
Interested candidates should be passionate about technology, committed to delivering excellent service, and eager to grow in a dynamic IT environment.
Company DescriptionNetlogic Computer Consulting is a trusted provider of high-quality IT services and solutions for a diverse client base. We pride ourselves on delivering responsive, expert-level support that enables our clients to operate efficiently and securely. As we continue to grow, we’re seeking motivated and technically inclined individuals to join our team 
<h3>Company Description</h3>
Netlogic Computer Consulting is a trusted provider of high-quality IT services and solutions for a diverse client base. We pride ourselves on delivering responsive, expert-level support that enables our clients to operate efficiently and securely. As we continue to grow, we’re seeking motivated and technically inclined individuals to join our team

Tier 2 IT Help Desk Technician

<h3>Job Description</h3>
Job DescriptionHudson, NH Description:
As a recipient of the Raytheon Integrated Defense Systems 5 Star Supplier Excellence Award and a winner of Lockheed Martin's top performing supplier, kSARIA Corporation is an industry leading manufacturer and installer of mission critical interconnect solutions. We offer unmatched advantages for all aspects of Mil/Aero connectivity solutions from cable assembly design, fabrication, installation and logistics management. 
 
The Technical Solutions Engineer will be responsible for the engineering of kSARIA's fiber optic and copper cable assemblies in support of new sales opportunities. The position will be responsible for generating cost estimates and drafting proposals for potential applications for military/ aerospace fiber optic and copper assembly products. Good communications skills, written and verbal, are a must for this position. The individual will report to the Technical Solutions Manager and will interface with Order Administration, Process Engineering, and Production functions in order to achieve the goal of securing new business. 
 
The Technical Solutions Engineer will collaborate with Sales and Production engineering to ensure the best solution for the customer's proposal. The Technical Solutions Engineer will be expected to pull together all necessary information into a coherent proposal for submittal to the customer. 
 
kSARIA offer a comprehensive benefit plan including medical, dental, vision, LTD, GTL, Paid holidays, PTO, 401(k) and more.
 
Responsibilities include the following:
 
<ul>
<li>Drafting proposals for customer applications</li>
<li>Interfacing with customers to ensure the best cable design</li>
<li>Respond to customer request for status of proposals</li>
<li>Interface with outside suppliers for specification, price, and delivery of components with support from the Materials Manager</li>
<li>Engineering design (CAD) of products to meet customers' requirements </li>
<li>Management of the transfer of new products into manufacturing</li>
<li>Management and tracking of proposal requests</li>
<li>Create Bill of Materials</li>
</ul>
 
Requirements:
<ul>
<li>Proven track record as an applications engineer</li>
<li>Knowledge of fiber optic termination processes – preferred (company will train if necessary)</li>
<li>Knowledge of Wire and cable harness processes</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Detail oriented and quality metric driven</li>
<li>US Citizenship required for US Department of Defense work.</li>
<li>Exceptional working knowledge of all MS Office software products (Word, Excel, etc.)</li>
<li>Working knowledge of a drawing software tool such as Solidworks, AutoCAD, or equivalent</li>
<li>Minimum of 2-5 yrs experience</li>
<li>BS in a technical discipline</li>
<li>Fluency in English (verbal and written)</li>
<li>Familiarity with military fiber optics and military connectors is a plus.</li>
<li>Must be a US Person for DoD purposes</li>
</ul>
kSARIA is an Equal Opportunity Employer/Disabilities/Veterans
PM19
 
PI47b4715643d0-25405-38274176

Technical Solutions Engineer

<h3>Job Description</h3>
Job Description
We are looking for a skilled Data Reporting and visualization specialist to create and maintain impactful data visualization and reporting solutions that support business decision-making. In this role, you will collaborate closely with business leaders and technical teams to deliver high-quality reports and dashboards, ensuring efficient data transformation and analysis. A proactive approach and dedication to providing excellent service to clients, partners, and team members are essential.
 
Responsibilities:
-Develop tailored reports and visualizations using internal data transformation tools.
-Collaborate with cross-functional teams throughout the software development lifecycle, including requirements gathering, testing, and implementation.
-Act as a technical advisor for SQL-based applications and reporting tools, assisting with performance tuning and troubleshooting.
 
• Minimum of 3 years of experience in data analysis, reporting development, or related roles.
• Proficiency in Microsoft SQL, T-SQL, and Microsoft SSRS.
• Strong expertise in business intelligence (Power BI)
• Understanding of data warehousing concepts and technologies.
• Familiarity with Azure DevOps and its application in reporting workflows.
• Bachelor’s degree in a related field is preferred.
• Ability to independently solve problems and collaborate effectively with both technical and non-technical colleagues.

Data Analyst

<h3>Job Description</h3>
Job DescriptionDescription:
Are you looking for an exciting Co-Op or internship opportunity as a Diesel Technician student? Well look no further! Advantage Truck Group (ATG) is looking to bring on board dedicated students looking to grow in the technician industry. This paid position will be scheduled to work around your class schedule at any one of our locations across New England. Following successful completion of the ATG technician and graduation from your program this opportunity and lead to full-time employment right out of school!
ATG is the largest Daimler Trucks North America (DTNA) dealer network in New England, focused on providing a superior customer support and service experience. Headquartered in Shrewsbury, Massachusetts, the comprehensive sales and service network supports a wide range of commercial and municipal vehicle applications, fleets and owner-operators, and offers the largest on-highway truck parts network in New England. ATG has seven locations, with dealers that specialize in both Western Star and Freightliner Trucks operating in Shrewsbury, Westfield, and Raynham Massachusetts and in Westminster, Vermont, and dealers focused on Western Star Trucks operating in Lancaster, Manchester and Seabrook, New Hampshire.
Requirements:
Duties / Responsibilities:
<ul>
<li>Gain understanding through observation of the fundamentals of diesel and heavy-duty trucks</li>
<li>Establish and grow an understanding of troubleshooting and following guidelines to complete timely and quality repairs; focusing on tire rotations, oil changes, and preventative maintenance on diesel and heavy-duty trucks.</li>
</ul>
Qualifications:
<ul>
<li>Current enrollment in vocational high school, military, trade or college technician/mechanic program</li>
<li>Co-Op participant</li>
<li>Hold a current and valid driver’s permit or license</li>
<li>At least 16 years or older in their junior year</li>
<li>Positive attitude</li>
</ul>
 
All Candidates must pass a CORI check, criminal background check, and MVR CheckApply online at: <a href="http://www.advantagetruckne.com" target="_blank">www.advantagetruckne.com</a>Or email your resume to <a href="mailto:hrdept@advantagetruckne.comRead" target="_blank">hrdept@advantagetruckne.comRead</a> more about Advantage Truck Group at <a href="http://www.advantagetruckne.com" target="_blank">www.advantagetruckne.com</a>Advantage Truck Group is an Equal Opportunity Employer

Co-Op / Internship Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Hoyle Tanner has an opportunity for an individual with 10-15 years of experience as a Senior Project Manager in our Ground Transportation Division. This senior position allows you to be involved in the leadership of the projects from start-to-finish, mentor, work on potential pursuits of additional projects, develop project plans, schedules, and budgets. This position could lead to a business development position while utilizing your technical aptitude.
We are a welcoming, collaborative, respectful, encouraging, and diverse community where you can achieve your career goals. Our midsize allows you to be visible and heard. Hoyle Tanner offers you a flexible schedule, remote work opportunities and a generous sign-on bonus. See our impressive benefits package for more information.
 
Location: Portsmouth, NH
Situated on the Pease International Trade port, our contemporary Portsmouth office consists of office and conference space overlooking the nearby arriving and departing planes. 
 
Job Responsibilities:
<ul>
<li>Lead and manage transportation engineering projects from inception to completion</li>
<li>Develop project plans, schedules, and budgets</li>
<li>Monitor and manage resources to complete projects in accordance with the contract, scope of services, budget, and schedule. Efficiently and effectively use Deltek and other management tools</li>
<li>Lead and assemble a qualified project team to successfully complete complex projects or challenging client deliverables on time and within budget</li>
<li>Provide superior client service by responding to needs and understanding concerns</li>
<li>Provide technical expertise and guidance to team members</li>
<li>Ensure compliance with all relevant regulations, standards, and guidelines</li>
<li>Achieve excellent financial performance for Hoyle Tanner</li>
<li>Maintain and foster team engagement and satisfaction in completing project tasks and collaborating with subconsultants and other disciplines</li>
<li>Resolve team personnel conflicts in conjunction with supervisors</li>
<li>Lead efforts in pursuit of potential projects and the development of technical and price proposals</li>
<li>Promptly invoice for services rendered and advocate for outstanding accounts receivable</li>
<li>Monitor product quality and ensure a quality management plan is developed with roles defined accordingly</li>
<li>Keep Principal-In-Charge informed of potential claims or contract risks as they arise and collaborate on resolution strategies as needed</li>
<li>Provide coaching, mentoring and feedback to other project managers</li>
</ul>
If you are a highly motivated and experienced transportation engineering professional looking for a challenging and rewarding opportunity, we encourage you to apply for this position. We offer a very competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Requirements:
Qualifications
<ul>
<li>BS or MS degree (preferred)</li>
<li>PE License in one or more New England States</li>
<li>15+ years of increasing engineering or planning and leadership experience</li>
<li>At least 5 years of experience as a project manager</li>
<li>Strong communication skills, an acute understanding of project finances, scheduling, and client management skills</li>
<li>Salary is contingent on experience</li>
</ul>
Hoyle Tanner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Hoyle Tanner does not currently offer sponsorship and participates in E-Verify. All offers are contingent upon a successful criminal background check.

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