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<h3>Job Description</h3>
Job DescriptionCompany Description 
Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair &amp; Remodel (R&amp;R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at&nbsp;cornerstonebuildingbrands.com.
Job Description 
ABOUT THE ROLE
This internship is for Summer 2026.
The CI Intern at Cornerstone Building Brands offers an excellent opportunity to gain hands-on experience in process improvement methodologies and contribute to meaningful projects that drive efficiency and effectiveness across the organization. Reporting directly to the Quality/Engineering Manager.
WHAT YOU’LL DO
• Assist in the identification of process improvement opportunities through data analysis and stakeholder consultation.
• Participate in cross-functional teams to develop and implement process improvement initiatives.
• Support the documentation of current processes, standard operating procedures, and best practices.
• Help track and report on key performance indicators to measure the success of improvement efforts.
• Collaborate with team members to develop training materials and deliver training sessions on new processes and tools.
Qualifications 
WHAT YOU’LL NEED
• Currently enrolled in Associates or Bachelors degree program majoring in supply chain, LEAN, continuous improvement or related is required
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy is required
• Proficiency in Visio is preferred
• Familiarity with continuous improvement methodologies such as Lean, Six Sigma, or Kaizen is preferred
 Additional Information 
WHAT YOU’LL GET
<ul>
<li>Competitive pay</li>
<li>Inclusive, collaborative environment</li>
<li>Bragging rights – you’ll work for the market leader in multiple product categories</li>
<li>Professional development opportunities</li>
<li>Intern buddy</li>
</ul>
Why work for Cornerstone Building Brands?&nbsp;
Our teams are at the heart of our purpose to positively contribute to the communities where we&nbsp;live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.&nbsp;
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here&nbsp;along with This Organizations Participation in E-Verify Poster here.&nbsp;If you'd like to view a copy of the company's affirmative action plan&nbsp;for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or <a href="mailto:HRCompliance@cornerstone-bb.com" target="_blank">HRCompliance@cornerstone-bb.com</a>. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or <a href="mailto:HRCompliance@cornerstone-bb.com" target="_blank">HRCompliance@cornerstone-bb.com</a>. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018 &nbsp;
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Continuous Improvement Intern

<h3>Job Description</h3>
Job Description
Position Summary: Firmware Engineering Manager
Location: Nashua, NH
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEM's globally. Our global headquarters are located in Nashua, NH and we have design, sales and manufacturing locations globally. We are currently seeking a Firmware Engineering Manager for the High Speed Cables team located in Nashua, NH.
RESPONSIBILITIES:
<ul>
<li>Oversee and mentor the Firmware engineering team, providing needed training and working with team members to grow within the organization</li>
<li>Manage firmware project schedules, deliverables, and resource allocation across multiple concurrent programs</li>
<li>Provide technical mentorship, performance feedback, and career development support for engineering staff</li>
<li>Aid in product defect analysis, which may include updating our production tools to collect additional information and mining factory log files</li>
<li>Develop and enforce firmware architecture standards and coding best practices.</li>
<li>Drive continuous improvement in development processes, tools, and methodologies</li>
<li>Coordinate with peers and other engineering managers within the organization to share best practices</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Bachelors degree in Firmware/Software Engineering, Computer Engineering or related discipline</li>
<li>5+ years of experience in a technical leadership position within a related industry</li>
<li>Demonstrated ability to lead complex technical projects and multidisciplinary teams.</li>
<li>Excellent interpersonal communication skills and ability to communicate with employees at all levels of the organization</li>
</ul>

Firmware Engineering Manager

<h3>Job Description</h3>
Job DescriptionOur energy system is on the brink of a major transformation, and we’re looking for someone to help us ensure this new system puts rooftop solar energy at the cornerstone! About the Position The Grant Associate is a key member of the fundraising team, providing essential support across grant development, research, funder relations, and development operations. This role contributes to writing and editing grant proposals and reporting materials, researching funding opportunities, managing grant-related data and systems, and helping communicate our impact. The Grant Associate also plays a central role in maintaining organized development records and supporting the team’s administrative processes. This position reports to the Associate Development Director. Please include a resume and a cover letter with your application. We will also ask all applicants to submit a writing sample and to briefly answer two job-related scenario questions. Benefits Medical insurance, Dental insurance, Vision insurance, 401K with company match, Flexible work schedule, Paid holidays, Paid sick leave, Paid time off, Phone/Internet Stipend Culture Solar United Neighbors (SUN) is a national 501(c)3 nonprofit that started more than 15 years ago with a simple question. "Mom, can we go solar?" Since then, we've helped tens of thousands of people benefit from solar energy. We are dedicated to creating a clean, equitable, resilient energy system that benefits everyone — by helping people go solar, join together, and fight for their energy rights. SUN's values and culture At SUN, our culture is rooted in our people. We believe that meaningful work happens when everyone feels valued, supported, and empowered to bring their full selves to the table. Our organization is built on 5 core values of being people-centered, equitable, inclusive, action-oriented, and committed to continuous learning. These values guide not only what we do, but how we do it, through collaboration, curiosity, and care for each other and the communities we serve. We are proud to foster a workplace where diverse identities, perspectives, and experiences are celebrated. We prioritize employee well-being with flexible work environments, growth and development opportunities, and a strong sense of shared purpose. At SUN, we are more than a workplace, we’re a community that values people, embraces progress, and believes in doing the right thing. We are committed to a diverse and inclusive workplace, so if you're looking to be part of a mission-driven organization that truly invests in its team, but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply. Responsibilities Job responsibilities include: Fundraising and Grant Development Support (50%): 
<ul>
<li>Write and edit letters of intent, proposals, and reports for funders.</li>
<li>Monitor new and relevant development opportunities, and programs in foundation, philanthropic, federal, state, and municipal funding for renewable energy fields that inform our work.</li>
<li>Develop templates for proposals and reports to ensure efficiency and consistency in grant submissions.</li>
<li>Work with the development team to research and identify prospective funders for multiple program areas and for unrestricted funding.</li>
<li>Conduct topical research related to new programs under development, and summarize findings for inclusion in proposals or strategic planning.</li>
<li>Collaborate across teams to support grant development and related organizational initiatives as needed.</li>
<li>Explaining and referencing nuanced renewable energy topics in proposals and reports, such as Distributed Power Plants, solar siting, net metering, rural electric cooperatives, and more to illustrate SUN’s value and impact. </li>
<li>Assist in preparing financial reports and invoices for grants.</li>
<li>Support and manage funder relationships by tracking and maintaining consistent positive communications with funders; set up, prepare for, and attend meetings with funders, and support relationship management in other ways as directed by the Development team. </li>
</ul>
Development Administration Support (40%) 
<ul>
<li>Maintain accurate, well-organized files and records of all grants ensuring compliance with reporting and contractual requirements.</li>
<li>Maintain systems and processes related to application tracking, charitable contribution intaking, and contact relationships.</li>
<li>Monitor and audit development data health within Salesforce, EveryAction, Dropbox, and our other platforms as it pertains to grant revenue and other opportunities.</li>
<li>Maintain up-to-date tracking of funding awards, deadlines, and contacts in Salesforce and Dropbox to support grant management and reporting.</li>
<li>Respond to staff requests for development-related materials.</li>
</ul>
Organization-wide administration (10%) 
<ul>
<li>Actively contribute to a workplace culture aligned with SUN’s values of equity, inclusion, continuous learning, action-oriented, and people-centered.</li>
<li>Show up fully for learning and planning and activities, including all-staff meetings, retreats, and strategy sessions. </li>
<li>Coordinate and work with external consultants as needed. </li>
<li>Facilitate meetings, prepare agendas, and take notes. </li>
<li>As a key member of the team, contribute to brainstorming, developing, and executing new ideas. </li>
<li>Manage your own regular administration, including timely submission of timesheets, receipts, reimbursements, scheduling, travel planning, and HR paperwork.</li>
<li>Other projects or tasks as assigned.</li>
</ul>
Work environment This position requires the ability to: 
<ul>
<li>Remain in a stationary position and work at a computer for extended periods</li>
<li>Travel occasionally by car and airplane to attend or support events, workshops and staff retreats</li>
<li>Stand for extended periods while supporting events and/or community outreach activities.</li>
</ul>
Required Qualifications 
<ul>
<li>Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials</li>
<li>Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language</li>
<li>Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly</li>
<li>Highly organized and detail-oriented, with excellent follow-through</li>
<li>Ability to manage multiple deadlines and priorities</li>
<li>Self-motivated, friendly, and collaborative</li>
<li>Commitment to SUN’s mission and theory of change</li>
<li>Ability to work remotely, with occasional travel, including traveling for fundraising meetings and events and two weeklong annual retreats in the United States or Puerto Rico</li>
</ul>
Preferred Qualifications 
<ul>
<li>Spanish-fluency</li>
<li>Experience with Salesforce, EveryAction, Instrumentl, Slack, Asana, CANTO, and Canva</li>
<li>Interest and experience in renewable energy, grassroots advocacy, or nonprofit fields</li>
<li>Experience with non-profit grant management </li>
</ul>
Benefits 
<ul>
<li>Hourly compensation of $24.76 - $29.72 based on experience</li>
<li>Fun, remote work environment</li>
<li>Flexible work hours</li>
<li>Generous paid leave, vacation and wellness time</li>
<li>Health (84% coverage for employees and dependents), vision, and dental insurance</li>
<li>Paid holiday on all federal holidays — plus the day after Thanksgiving, the week between Christmas and New Year’s Day off, and two additional days of your choice</li>
<li>$1,000/year professional development stipend</li>
<li>$50/month phone and internet stipend</li>
<li>401(k) retirement account with match after 1 year</li>
<li>Meaningful, impactful work</li>
</ul>
We anticipate accepting applications until the third week of December, with the first review of candidates next week. However, we encourage interested applicants to apply as soon as possible, as we may begin interviews on a rolling basis (first week of January). Applicants may redact or remove any information in your submitted materials (such as resumes, transcripts, certifications, or CVs) that could reveal your age, including your date of birth, school attendance dates, or graduation dates, and they will not be penalized for doing so. Requirements Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly Highly organized and detail-oriented, with excellent follow-through Ability to manage multiple deadlines and priorities Self-motivated, friendly, and collaborative Commitment to SUN’s mission and theory of change Knowledge in: Computer skills Equal Opportunity Employer We’re an equal opportunity employer and value diversity at our organization. SUN welcomes candidates of diverse backgrounds and experience to apply, including people of color, women, LGBTQ+, people with disabilities, veterans, and those with a non-traditional education. We're an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply. SUN is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. We will provide reasonable accommodations throughout the application, interview, hiring process, and work environment as required by law. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:jobs@solarunitedneighbors.org" target="_blank">jobs@solarunitedneighbors.org</a> so we can make the necessary arrangements. All requests will be handled confidentially. Requisition #cmit82gi4jbvu0jo5pnbjxr3l

Grant Associate - Virtual/Remote

<h3>Job Description</h3>
Job DescriptionThe Senior Systems Engineers (SE) serves as the technical authority within a project and works across numerous disciplines to ensure Wilcox is delivering a best-in-class product. At Wilcox, SEs are “hands on” in the development process, bringing designs from low TRL/MRL to high TRL/MRL. SEs work closely with other engineers, program management, quality, external partners, and the customers to ensure Wilcox stays on the leading edge of technology and innovation while ensuring the team is delivering a product that our customer can trust their life with.&nbsp; Roles &amp; Responsibilities:
<ul>
<li>Serve as the technical authority in the development of advanced military systems.</li>
<li>Generate user requirement documents with input from the customer, users, business development team, and others as necessary. Translate user requirements to functional specifications and product requirements.</li>
<li>Establish system design architectures, specifications, trade studies and conceptual designs to provide direction to the product engineering development team.</li>
<li>Arbitrate technical decisions between engineering disciplines through informed, methodical decision-making process that reflects thorough understanding of product requirements and customer priorities.</li>
<li>Lead development and maintenance of detailed Interface Control Documents.&nbsp;</li>
<li>Lead or assist in troubleshooting products throughout all phases of the product lifecycle.</li>
<li>Work closely with the sales and business development team to provide customer facing support.</li>
<li>Support development by writing and briefing proposals, responding to RFIs, writing white papers, and participating in proposal reviews.</li>
<li>Works closely with Program Managers to establish technical work breakdown structure for development programs and to provide input into the development budget.&nbsp;</li>
<li>Guides development efforts to support technologies and features that have future relevance in the marketplace.&nbsp;</li>
<li>Communicate the status of assigned work including current progress, estimated time to completion, risks, and any required software, equipment, tools, etc. necessary to accomplish assigned work.</li>
<li>Develop and execute test plans to verify and validate requirements, analyze the results, and identify areas for improvement as part of the SEIT group.</li>
<li>Serve as a key member of the Verification and Validation team to ensure all design testing is done in accordance with specified standards.&nbsp;</li>
<li>Assist with failure analysis and develop resolutions for system issues.</li>
<li>Generate and present technical briefings to company staff and customers including project kickoffs, design reviews, and test readiness reviews.</li>
<li>Contribute innovative ideas for product development and process improvement efforts.</li>
<li>Mentorship to Jr. Systems Engineers.</li>
<li>Perform other duties as necessary when directed to do so to support business needs.</li>
</ul>
Qualifications &amp; Requirements&nbsp; Education &amp; Experience:
<ul>
<li>Bachelor’s degree in systems engineering or a related engineering discipline.</li>
<li>10+ years of experience in a systems engineering role or an equivalent combination of education and experience.</li>
<li>Working knowledge of product development throughout the entire product lifecycle, including design reviews and test readiness reviews.</li>
<li>Detailed knowledge of mechanical and electrical systems and their controls.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Proficient with Microsoft Office suite.</li>
<li>Proposal writing experience.</li>
<li>Demonstrated leadership ability while working well in a multidisciplinary team environment.</li>
<li>Excellent written, verbal, and interpersonal communications skills.</li>
<li>Must be able to maintain composure in dealing with executives, customers, and staff, occasionally under conditions of urgency and in pressure situations.</li>
<li>Motivated and self-directed.</li>
<li>Strong problem solving and analytical skills.</li>
<li>Ability to adapt to modern software and work methodologies.</li>
<li>Regular on-site attendance is a necessary function of this position.&nbsp;</li>
<li>Wilcox is a U.S. government defense contractor, and this position requires access to export-controlled technology. Qualified candidates must be legally authorized to access U.S. government-controlled technology prior to beginning work.</li>
</ul>
Preferred Skills/Abilities:
<ul>
<li>Master’s degree in systems engineering or a related engineering discipline.</li>
<li>Experience with military standards, specifically MIL-STD-461 and MIL-STD-810.&nbsp;</li>
<li>Basic scripting and data processing.&nbsp;</li>
<li>Ability to use model-base systems engineering (MBSE) tools.&nbsp;</li>
<li>Experience with US Department of Defense contracts and requirements.&nbsp;</li>
<li>Experience managing direct reports, including Jr. Systems Engineers.&nbsp;</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to work in an office environment and occasionally in an assembly area</li>
<li>Must be able to lift up to 50 pounds</li>
<li>Ability to differentiate between colored wires, tabs, and electronic components</li>
</ul>
 **Compensation offered may vary depending upon job-related knowledge, skills, and experience.&nbsp;&nbsp; Wilcox provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. &nbsp;Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Senior Systems Engineer

<h3>Job Description</h3>
Job Description
Position: Test Technician- High-Speed Active Products 
Location: Nashua, NH 
RESPONSIBILITIES: 
This position is responsible for testing high speed electrical and optical interconnect products. The candidate would be part of a team developing next generation high data rate optical products as well as customer support on new product introduction. The role consists of:
<ul>
<li>Test and measurement support for high speed interconnect active products (electrical and optical)</li>
<li>Maintain test results on network</li>
<li>Responsible for general lab organization</li>
<li>Organizing test results and maintaining test equipment</li>
<li>Other duties as needed</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Bachelors or Associates Technical degree in Electrical Engineering, Electronics Technician program or equivalent experience</li>
<li>Experience with high-speed optical component testing preferred. This would include hands-on experience with frequency-domain and time-domain component</li>
<li>Basic understanding of test and calibration methods is required.</li>
<li>Understanding best practices for ESD control and optical cleanliness is a plus.</li>
</ul>

Test Technician- High-Speed Active Products

<h3>Job Description</h3>
Job Description
Position is available to work in a hybrid work from home capacity. The manager will discuss this in more detail at time of interview. Candidates will need to be local to the Hampton area. If not, they will need to relocate to the area to be considered for this role. 
Our Company 
More than a utility company, Unitil provides energy for life.
Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably. 
Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees. 
Take advantage of a comprehensive benefits package.
Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.
*Note: Benefit offerings may differ between union and non-union employee groups
Position Purpose:
The Senior Software Developer is a key member of a team of software professionals responsible for the design, development and maintenance of high value internal enterprise systems and integration with third party applications. The ideal individual will be a forward-thinking, detail oriented developer who shares our vision of high quality execution towards a common goal of providing maximum business value to our customers.
Principal Accountabilities:
% of Time
End Results
70%
New Software Development
Design and develop systems while maintaining a “common sense” approach that serves to identify and provide insight into potential design gaps.Develop efficient, scalable, reusable business logic components leveraging OOP principles and common design patterns. Develop intuitive, dynamic, responsive and user friendly UIs.
Design and create supporting database schema and related objects leveraging industry best-practices.
30%
Maintenance, Troubleshooting and Other
Assess, debug/troubleshoot, and document production issues and develop fixes as needed for mission critical systems. Perform root-cause analysis and suggest/implement improvements to avoid recurring issues. Serve as an on-call person to resolve outages and system crashes on a 24/7/365 basis. 
Qualifications for Software Developer
Formal Education &amp; Certification
<ul>
<li>Bachelors degree in Computer Science, Engineering or related field</li>
</ul>
Knowledge &amp; Experience
<ul>
<li>3+ years of experience in a software development environment.</li>
<li>Utility industry experience preferred. </li>
<li>Strong understanding of object-oriented programming and computer science fundamentals.</li>
<li>Self-motivated, independent, detail-oriented and a responsible team-player.</li>
<li>Full stack web development with demonstrated experience in the .NET Framework (preferably 3.5+), ASP.NET, C#, SQL Server, jQuery and CSS.</li>
<li>Familiarity with ASP.NET MVC, WCF, Linq. HTML 5, and ORM technologies such as Entity Framework.</li>
<li>SharePoint and experience with mobile device development are big pluses.</li>
</ul>
Qualifications for Senior Software Developer:
Formal Education &amp; Certification
<ul>
<li>Bachelors degree in Computer Science, Engineering or related field</li>
</ul>
Knowledge &amp; Experience
<ul>
<li>Strong object-oriented development background</li>
<li>5+ years of development experience using C# and a high level of expertise with .NET frameworks, Git, Azure DevOps</li>
<li>Basic knowledge of IIS used for deploying and troubleshooting web applications</li>
<li>Solid theoretical and practical SQL skills (Entity Framework (EF), Linq)</li>
<li>Solid written and verbal communication skills</li>
<li>Experience with ASP.NET MVC, .NET Core, Blazor</li>
</ul>
<ul>
<li>Experience designing and developing Web APIs</li>
</ul>
<ul>
<li>Exposure to one or more JavaScript frameworks such as jQuery a plus </li>
<li>Hands on experience with modern UI frameworks a plus</li>
</ul>
Preferred
<ul>
<li>3+ years of experience with Microsoft Azure development</li>
<li>Demonstrated ability to interpret legacy source code (Classic ASP, VBScript, VB6) </li>
</ul>
Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Last Updated: 12/11/2025

Senior Software Developer

<h3>Job Description</h3>
Job Description
At Banks Chevrolet GMC Buick Cadillac, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee here is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
What We Offer
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid time off and vacation</li>
<li>Short/Long Term Disability</li>
<li>Growth opportunities</li>
<li>Paid Training</li>
<li>Employee vehicle purchase plans</li>
<li>Family owned and operated</li>
<li>Discounts on products and services</li>
</ul>
Responsibilities
<ul>
<li>Knowledge of Snow Plows, and best practices in installation of them.</li>
<li>Bed Liner Installation</li>
</ul>
Qualifications
<ul>
<li>Positive attitude and can-do mentality</li>
<li>Hardworking personality, shown leadership qualities and eagerness to improve</li>
<li>Excellent communication and customer service skills</li>
<li>Valid driver's license and clean driving record</li>
<li>Previous experience is preferred</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Benefits:
<ul>
<li> 401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 Schedule:
<ul>
<li> Day shift</li>
</ul>
 Ability to commute/relocate:
<ul>
<li> Concord, NH 03301: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
 License/Certification:
<ul>
<li> Driver's License (Preferred)</li>
</ul>
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Snow Plow and Spray in Bed Liner Installer 2025

<h3>Job Description</h3>
Job DescriptionJob Title: IT Service Desk Quality Assurance Analyst Company: Virtual Technologies Group (VTG) Position Availability: Evergreen, Anticipated January 2026 Location: Manchester, NH (Local Surrounding Area) Department: Help Desk Operations Position Type:&nbsp;Full-Time, Part Time Employee Type: FTE, Hourly&nbsp;&nbsp;&nbsp; Compensation Range:&nbsp;$60,000 - $75,000 Company Overview:&nbsp; Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. The IT Service Desk Quality Assurance (QA) Lead/Analyst is responsible for developing, executing, and maintaining the quality assurance program for the Service Desk supporting the higher education university environment. This role involves monitoring, evaluating, and analyzing Service Desk interactions (calls, chats, email, tickets) to ensure adherence to established policies, procedures, technical accuracy, and customer service standards. The QA Lead/Analyst is critical in providing data-driven insights to management and training teams for continuous service improvement. Key Responsibilities Quality Monitoring and Evaluation
<ul>
<li>Design and maintain the official QA scorecard and evaluation criteria for all Service Desk channels (voice, chat, email, and ticket documentation).</li>
<li>Conduct regular, unbiased, and statistically sound monitoring of analyst interactions to assess technical troubleshooting accuracy, process compliance (e.g., ITIL, security procedures), and soft skills (e.g., tone, empathy, clarity).</li>
<li>Document and score evaluations, providing detailed, constructive feedback to Team Leads for coaching and performance management.</li>
<li>Lead "calibration sessions" with Team Leads and the Trainer to ensure consistency and fairness in the application of quality standards across all supervisors.</li>
</ul>
Reporting and Analysis
<ul>
<li>Perform root cause analysis on low-scoring evaluations and negative customer feedback (CSAT surveys) to identify systemic process failures or knowledge gaps.</li>
<li>Develop and maintain comprehensive reports on quality performance trends, compliance metrics, and analysis of failure points, presenting findings and actionable recommendations to Service Desk management.</li>
<li>Track and report on the effectiveness of remedial coaching and training by measuring post-training quality improvements.</li>
<li>Identify and flag any potential compliance or security risks observed during the quality review process.</li>
</ul>
Process Improvement and Documentation
<ul>
<li>Collaborate closely with the Trainer to translate quality findings and knowledge gaps into specific, targeted training content and curriculum adjustments.</li>
<li>Work with the Deputy Operations Manager and Team Leads to revise and improve Standard Operating Procedures (SOPs) based on quality findings and best practice.</li>
<li>Assist in maintaining and auditing the accuracy of the Service Desk Knowledge Base, ensuring quality standards are met in all published documentation.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelor's degree in a relevant field or equivalent practical experience.</li>
<li>Minimum of 3+ years of experience in a Quality Assurance or Quality Analyst role within an IT Service Desk or Contact Center environment.</li>
<li>Proven experience developing and administering quality monitoring forms and calibration processes.</li>
<li>Strong familiarity with IT Service Management (ITSM) tools and processes (ITIL Foundation certification is a plus).</li>
<li>Experience using: Service Now ITSM, Power BI,&nbsp; D2L Brightspace, Ellucian Banner, telephony solutions (RingCentral, Five9), Microsoft 365, desktops, laptops, Windows OS 10 &amp; 11, LogMeIn Rescue.&nbsp; </li>
</ul>
Skills and Competencies
<ul>
<li>Analytical and Detail-Oriented:&nbsp;Exceptional attention to detail with a strong ability to analyze large sets of data, identify trends, and translate them into clear, actionable reports.</li>
<li>Objectivity and Impartiality:&nbsp;Ability to maintain neutrality and objectivity when evaluating staff performance.</li>
<li>Communication:&nbsp;Excellent written and verbal communication skills, necessary for writing clear reports and providing effective feedback to management.</li>
<li>Technical Knowledge:&nbsp;Solid understanding of common IT Service Desk operations, including troubleshooting methodologies for hardware, software, and networking issues.</li>
<li>Integrity:&nbsp;High level of professionalism and integrity in handling sensitive performance data and analyst feedback.</li>
</ul>
 Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact <a href="mailto:HR@vtgus.com" target="_blank">HR@vtgus.com</a>.
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IT Service Desk Quality Assurance Analyst

<h3>Job Description</h3>
Job Description
Job Title: IT Service Desk Deputy Operations Manager Company: Virtual Technologies Group (VTG) Position Availability: Evergreen, Anticipated January 2026 Location: Manchester, NH (Local Surrounding Area) Department: Help Desk Operations Position Type:&nbsp;Full-Time, Part Time Employee Type: FTE, Hourly Compensation Range:&nbsp;$95,000 - $110,000 Company Overview:&nbsp; Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. The IT Service Desk Deputy Operations Manager works directly under the Operations Manager, serving as the critical day-to-day leader responsible for ensuring the Service Desk operates efficiently and reliably. This role is focused on tactical execution, performance management, process governance, and acting as the primary point of escalation and decision-making in the absence of the Operations Manager. The Deputy Manager is key to translating strategic goals into daily operational success for the Service provided to the higher education university community. Daily Operations and Performance Management
<ul>
<li>Oversee the Service Desk's daily operational rhythm, ensuring seamless service delivery across all shifts and contact channels (call, chat, email, ticketing).</li>
<li>Closely monitor real-time performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), implementing immediate tactical adjustments to maintain service standards.</li>
<li>Act as the central point of contact for all major and high-priority incidents, coordinating the resolution efforts and ensuring clear, timely communication to the Operations Manager and relevant stakeholders.</li>
<li>Lead the Service Desk's quality assurance program, including monitoring quality scores, analyzing performance data, and driving targeted coaching and training initiatives.</li>
<li>Prepare daily, weekly, and monthly operational reports, highlighting performance trends, potential risks, and areas for improvement for review with the Operations Manager.</li>
</ul>
Process Governance and Improvement
<ul>
<li>Enforce adherence to established IT Service Management (ITSM) processes, standards, and documentation, with a strong focus on Incident, Knowledge, and Problem Management.</li>
<li>Work with Team Leads to audit and refine operational procedures to maximize efficiency and analyst effectiveness.</li>
<li>Manage and maintain the Service Desk's Knowledge Base, ensuring content is current, accurate, and easily accessible to all analysts.</li>
<li>Drive continuous service improvement initiatives at the tactical level, focusing on reducing repeat issues and improving First Contact Resolution (FCR) rates.</li>
</ul>
Team Support and Development
<ul>
<li>Provide direct operational support and mentorship to the Team Leads, assisting them with complex personnel issues, performance coaching, and workflow management.</li>
<li>Assist the Operations Manager with workforce management, scheduling optimization, capacity planning, and resource forecasting.</li>
<li>Deputize for the Operations Manager as needed, including leading internal meetings and engaging with the higher education university client team on operational matters.</li>
</ul>
 Required Qualifications
<ul>
<li>Bachelor's degree in a technical or business discipline, or equivalent practical experience.</li>
<li>Minimum of 4+ years of experience in an IT Service Desk environment, with at least 2 years in a leadership, supervisory, or management capacity.</li>
<li>ITIL Foundation Certification required; ITIL Intermediate or higher certification strongly preferred.</li>
<li>Demonstrated ability to manage and resolve complex technical and operational escalations.</li>
<li>Experience using: Service Now ITSM, Power BI,&nbsp; D2L Brightspace, Ellucian Banner, telephony solutions (RingCentral, Five9), Microsoft 365, desktops, laptops, Windows OS 10 &amp; 11, LogMeIn Rescue.&nbsp; </li>
</ul>
 Skills and Competencies
<ul>
<li>Operational Execution:&nbsp;Exceptional ability to manage and optimize daily service delivery operations in a fast-paced, high-volume environment.</li>
<li>Process Orientation:&nbsp;Deep understanding of ITIL principles and proven experience in enforcing process compliance.</li>
<li>Data Analysis:&nbsp;Strong analytical skills with the ability to leverage ticketing data and metrics to drive operational decision-making.</li>
<li>Communication and Interpersonal Skills:&nbsp;Excellent ability to communicate clearly and professionally with Team Leads, analysts, and internal/external stakeholders.</li>
<li>Conflict Resolution:&nbsp;Proven track of record in resolving high-stakes technical incidents and complex personnel issues calmly and effectively.</li>
</ul>
Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact <a href="mailto:HR@vtgus.com" target="_blank">HR@vtgus.com</a>.
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