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<h3>Job Description</h3>
Job DescriptionDEKA R&amp;D has an immediate opening for a Product Complaints Engineer to work in a dynamic Medical Device Research and Development environment.&nbsp; The position reports to the Product Complaints Manager.&nbsp; This is a high visibility role with a significant direct impact in the Quality Management System. How you will make an impact:
<ul>
<li>Responsible for reviewing complaints related to potential medical device issues.&nbsp;</li>
<li>Perform product complaint evaluations with minimal direction, utilizing experience and product knowledge.</li>
<li>Ensure that complaint documentation follows Good Documentation Practices; meets QMS requirements; and complies with U.S. Food and Drug Administration (FDA) regulations / other regulatory requirements.</li>
<li>Identify and make sound decisions regarding medical device reporting to regulatory agencies.</li>
<li>Interface with Third Party Manufacturers, health care professionals, internal customers, and regulatory agencies.</li>
<li>Participate in audits and CAPA investigations as they relate to complaint handling.</li>
<li>Work with the forensic investigation team to align product investigations related to complaints.</li>
<li>Generate reports to identify areas of process improvement.</li>
<li>Develop product training aids.</li>
<li>Contribute independently while also collaborating with other team members and departments needing product complaint information.</li>
<li>Maintain positive and cooperative communication with co-workers, customers, contractors, and vendors.</li>
<li>Serve as a subject matter expert on complaint handling.</li>
<li>Perform other related duties as assigned under management supervision.</li>
</ul>
Skills needed to be successful:
<ul>
<li>4-year engineering degree, preferably in biomedical engineering; OR 2-year engineering degree and 2+ year(s) relevant experience in a cGMP environment supporting complaint handling investigations, medical device reporting, or product analysis.</li>
<li>Knowledge of FDA requirements for Quality Systems, pharmaceutical products, and Medical Device Reporting regulations (21 CFR 803, 820 and 211) is preferred.</li>
<li>Experience with SalesForce is preferred.</li>
<li>Strong motivation to see individual tasks through to completion, and to help as needed to achieve team goals.</li>
<li>Exceptional time management skills with the ability to prioritize multiple projects and ensure compliance with regulations and standard operating procedures.</li>
<li>Good problem-solving and proficient computer skills are required.</li>
<li>Solid written/verbal communication and organizational skills, as well as attention to detail.</li>
<li>Sound technical writing skills.</li>
<li>Ability to work well independently and on cross-functional teams in a fast-paced, changing environment.</li>
</ul>
About DEKA: One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research &amp; Development, where we are taking the same innovation and cutting-edge technology into the modern age. Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.
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ccRMWxG5Of

Product Complaints Engineer

<h3>Job Description</h3>
Job DescriptionDEKA Research &amp; Development, located in Manchester, NH, is seeking a Senior Software Engineer to join a team developing the cloud infrastructure used by a variety of exciting and impactful projects. How you will make an impact as a Senior Software Engineer:
<ul>
<li>Help evolve DEKA’s cloud platform as we expand to support new solutions and geographies</li>
<li>Design and implement highly robust and scalable cloud infrastructures</li>
<li>Solve technical challenges while upholding high performance, quality, and cybersecurity standards</li>
</ul>
 To be successful in this role as a Senior Software Engingeer, you will need the following skills and experience:
<ul>
<li>B.S. in Computer Science or related discipline</li>
<li>Hands on experience with orchestration, continuous integration, continuous deployment and operation of cloud hosted services including platform / application logging tools.</li>
<li>Hands on experience in testing methodologies, and commitment to quality in a continuous operations.</li>
<li>Solid understanding of distributed design for scalable solutions.</li>
<li>5+ years hands on infrastructure experience with AWS, Azure</li>
<li>5+ years experience developing services and interfaces using Golang, Java, Python</li>
<li>Expert in using Linux in hosted/containerized deployments</li>
<li>Strong distributed system networking and debugging skills</li>
<li>Database design and development experience with NoSQL, SQL, and Time Series databases</li>
<li>Distributed messaging systems exposure: SNS/SQS, RabbitMQ, etc</li>
<li>Proficient in writing detailed design specifications, diagrams, documentation, operating procedures, and test plans/test reports</li>
<li>Excellent communications skills, capable of working with cross functional technical and business teams and varying levels of management, in a professional manner.</li>
</ul>
Preferred skills:
<ul>
<li>10 years equivalent, hands-on technology experience in large cloud environments with a focus on cybersecurity and reliability at scale</li>
<li>Masters degree or equivalent experience&nbsp;</li>
<li>Experience with IoT devices</li>
<li>Kubernetes deployment and operational experience</li>
<li>Infrastructure as Code experience: Terraform, Helm</li>
<li>GoLang, Python development/ deployment experience</li>
<li>Serverless Technologies experience</li>
<li>PII/PCI, HIPAA regulatory exposure</li>
</ul>
About DEKA:
One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research &amp; Development, where we are taking the same innovation and cutting-edge technology into the modern age.
Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.
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MddJN9nrc8

Senior Software Engineer - Cloud Platform

<h3>Job Description</h3>
Job DescriptionQuality Technician I – Mechanical &amp; Visual InspectionBond Optics has been on the front edge of the optics industry for over 50 years, manufacturing precision optical components for the Aerospace, Defense, Research, Semiconductor, Biomedical and Laser industries. We are proud that many of our custom components are integral to some of the most cutting-edge technology in the world today, from large-scale laser systems investigating nuclear fusion to complex space-based systems studying the origins of the universe.Job Summary:The Quality Technician I will be responsible for both mechanical and visual inspections of manufactured components and finished products to ensure they meet quality standards and specifications. This role requires a sharp eye for detail, strong technical skills, and the ability to interpret engineering drawings accurately. The ideal candidate will be hands-on, meticulous, and motivated to contribute to the production of mission-critical optics.Supervisory Responsibilities:None.Responsibilities:
<ul>
<li>Perform mechanical inspections of manufactured components and assemblies using precision measurement tools (micrometers, calipers, gauges, etc.).</li>
<li>Conduct visual inspections of manufactured components and finished products using microscopes and other visual tools.</li>
<li>Interpret engineering drawings, blueprints, and specifications to determine inspection requirements and acceptance criteria.</li>
<li>Identify, document, and classify dimensional deviations and visual defects accurately and efficiently.</li>
<li>Collaborate with production teams to address quality issues, implement corrective actions, and ensure compliance with quality standards.</li>
<li>Maintain detailed inspection records, reports, and non-conformance documentation.</li>
<li>Assist in the implementation and maintenance of quality control procedures and processes.</li>
<li>Adhere to all safety protocols and practices while performing inspection duties.</li>
</ul>
Required Skills:
<ul>
<li>Strong attention to detail with excellent visual acuity and fine motor skills.</li>
<li>Ability to interpret engineering drawings and specifications accurately.</li>
<li>Proficiency with precision measurement tools and inspection equipment.</li>
<li>Strong communication skills and ability to work effectively in a team environment.</li>
<li>Basic computer skills and experience maintaining inspection documentation.</li>
<li>Knowledge of quality control principles and practices preferred.</li>
</ul>
Qualifications (Education and Experience):High school diploma or equivalent preferred, but not required. Previous experience in quality inspection (mechanical or visual) preferred.Physical Requirements:
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
<li>Adequate or corrected vision required to inspect optical components using microscopes and inspection tools.</li>
<li>Strong fine motor skills to perform intricate inspection tasks.</li>
</ul>
Other duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Why Choose to work at Bond Optics?We’ve been quietly shaping the future of optics for over 50 years—serving some of the most demanding industries on Earth and beyond. Today, Bond is scaling. We’re investing in equipment, people, and processes to become the premier name in ultra-precision optics. If you’re ready to help lead that charge, we want to talk to you.&nbsp; We offer competitive benefits including:
<ul>
<li>401 (k) plan with company matching</li>
<li>Paid time off</li>
<li>Medical, dental, vision, and living benefits; including flexible spending account</li>
</ul>
Bond Optics, LLC is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.&nbsp; Any offer of employment will be contingent upon the candidates’ completion of a satisfactory background check. &nbsp;
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gc090nsfXg

Quality Technician I

<h3>Job Description</h3>
Job DescriptionWilcox develops innovative, world class electro-mechanical combat systems for today’s warfighters and law enforcement officers. Senior Firmware Engineers are a core component of the development team serving as the technical authority for firmware development and while working to deliver best in class products.&nbsp; Senior Firmware Engineers work closely with Electrical Engineers, System Engineers, Quality Engineers, Program Managers, external partners, and the customers to ensure Wilcox stays on the leading edge of technology and innovation while ensuring the team is delivering a product that our customer can trust his/her life with. Essential Duties &amp; Responsibilities Advanced Firmware Development &amp; Architecture:
<ul>
<li>Leads end-to-end design and implementation of large-scale or highly complex firmware projects (e.g., multi-processor systems, advanced RTOS, or bare-metal architectures).</li>
<li>Establishes standards for firmware modularity, reuse, and maintainability.</li>
<li>Champions best practices for debugging, hardware-in-the-loop testing, and overall embedded development life cycle.</li>
<li>Guides cross-team technical strategies (e.g., firmware build pipelines, release management).</li>
<li>Aligns firmware tasks with product requirements, collaborating with Hardware, Software, QA, Systems Engineering, and Program Management teams.</li>
<li>Interact with external vendors or third-party engineering teams to evaluate components, SDKs, or toolchains.</li>
<li>Influences firmware release processes and helps evaluate tools/technologies for continuous improvement.</li>
</ul>
Documentation &amp; Communication:
<ul>
<li>Aligns firmware tasks with product requirements, collaborating with Hardware, Software, QA, Systems Engineering, and Program Management teams.</li>
<li>Coaches engineers across the organization; shapes career development plans for junior and mid-level firmware engineers.</li>
<li>Leads design reviews, fosters knowledge-sharing sessions, and institutes continuous improvement initiatives.</li>
</ul>
Qualifications &amp; Experience Education &amp; Experience:
<ul>
<li>Bachelor’s degree in Electrical or Computer Engineering/Computer Science required.</li>
<li>Master’s Degree preferred.</li>
<li>7+ years of experience in a firmware engineering role, or an equivalent combination of education and experience.&nbsp; </li>
</ul>
Required Skills/Abilities:
<ul>
<li>Regular on-site attendance is a necessary function of this position.&nbsp;</li>
<li>Expert with Object-Oriented modular coding styles including data structures.</li>
<li>Proficient with bootloaders and pre-application code execution. </li>
<li>Understanding of USB Protocol.</li>
<li>Working knowledge of RTOS/Linux embedded designs.</li>
<li>Proficient implementing of SPI, I2C, UART, Synchronous/Asynchronous memory interfaces, RTC, PWM, GPIO.</li>
<li>Familiarity with secure boot.</li>
<li>Familiarity with OTP.</li>
<li>Proficient with Microsoft Office suite (Microsoft 365, Teams). </li>
<li>Proficiency in using code management and defect tracking tools (e.g., JIRA, SVN, GIT,).</li>
<li>Experience with ARM processor designs and development.</li>
<li>Wilcox is a U.S government defense contractor, and this position requires access to export-controlled technology. Qualified candidates must be legally authorized to access U.S. government-controlled technology prior to beginning work.</li>
</ul>
Preferred Skills/Abilities:
<ul>
<li>Experience with audio/video data stream processing.</li>
<li>Proficient with USB PD Protocol.</li>
<li>Proficient with secure boot.</li>
<li>Proficient with OTP.</li>
<li>Familiarity with U.S Department of Defense contracts and requirements.</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to sit, stand, walk, talk, hear; use hands and fingers to handle and touch objects, tools, or controls to work in a production environment. Vision abilities required including close vision, distance vision, color vision, and the ability to adjust focus to work. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 25 pounds at times.</li>
<li>Ability to perform physical tests and handle tools/equipment used for prototyping.</li>
</ul>
Wilcox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. &nbsp;
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duvNqV8evC

Senior Firmware Engineer

<h3>Job Description</h3>
Job Description
Job Title: Manufacturing Quality Technician III
Job Duration: 4+ Months Contract – W2
Job Location: 267 LOWELL RD Hudson NH USA 03051 (Onsite)
Note:
Schedule and Shift: 9-80 A|1st Shift|07:00 AM
Someone who can focus on the end products specifications and standards with quality first article inspection experience. First Article Inspection, a comprehensive quality control process that verifies a newly manufactured part or assembly meets all design specifications before mass production begins. It involves a detailed inspection and testing of the first article (the first sample off the production line) against approved engineering drawings, materials, and requirements to ensure the manufacturing process is capable of consistently producing conforming products.
**Job Description
**
**Position Overview:
**
The Manufacturing Quality Technician plays a crucial role in ensuring the quality and consistency of products within a manufacturing environment. This position involves monitoring and inspecting various stages of the production process, conducting tests and measurements, identifying defects or deviations from quality standards, and collaborating with the production team to implement corrective actions. The Manufacturing Quality Technician works closely with quality engineers and other stakeholders to uphold quality assurance practices and drive continuous improvement efforts.
Key Responsibilities:
Quality Inspection and Testing:
<ul>
<li>Perform visual inspections, measurements, and functional tests on raw materials, components, and finished products.</li>
<li>Utilize appropriate tools, instruments, and equipment to conduct quality inspections and tests.</li>
<li>Document inspection and test results accurately and maintain detailed records.</li>
</ul>
Defect Identification and Analysis:
<ul>
<li>Identify and document any deviations, defects, or non-conformities during the production process.</li>
<li>Analyze and troubleshoot quality issues to determine root causes.</li>
<li>Collaborate with the quality team and production staff to develop and implement corrective and preventive actions.</li>
</ul>
Process Monitoring and Improvement:
<ul>
<li>Monitor critical process parameters and ensure compliance with quality standards.</li>
<li>Participate in process audits and provide recommendations for process improvements.</li>
<li>Assist in developing and updating standard operating procedures (SOPs) and work instructions.</li>
<li>Calibration and Maintenance:</li>
<li>Calibrate and maintain inspection equipment to ensure accuracy and reliability.</li>
<li>Perform routine maintenance and troubleshooting of equipment used in quality testing.</li>
</ul>
Documentation and Reporting:
<ul>
<li>Prepare comprehensive reports summarizing inspection findings, test results, and quality metrics.</li>
<li>Generate and maintain quality-related documentation, including inspection logs, non-conformance reports, and corrective action reports.</li>
<li>Communicate quality-related information to relevant stakeholders in a clear and concise manner.</li>
<li>Compliance and Standards:</li>
<li>Ensure adherence to regulatory requirements, industry standards, and company quality policies.</li>
<li>Stay updated with relevant quality standards, regulations, and best practices.</li>
</ul>
Continuous Improvement:
<ul>
<li>Actively participate in quality improvement initiatives and projects.</li>
<li>Collaborate with cross-functional teams to implement quality enhancement strategies.</li>
<li>Identify opportunities for process optimization and waste reduction.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; additional technical certifications or relevant education is a plus.</li>
<li>Proven experience as a quality technician or a similar role in a manufacturing environment.</li>
<li>Strong knowledge of quality control principles, methodologies, and inspection techniques.</li>
<li>Familiarity with manufacturing processes and production equipment. Proficiency in using measurement tools, gauges, and testing equipment. Excellent attention to detail and ability to identify defects or deviations.</li>
<li>Analytical mindset with problem-solving skills.</li>
<li>Good communication and interpersonal skills to collaborate effectively with different teams.</li>
<li>Understanding of quality management systems and standards (e.g., ISO 9001).</li>
<li>Ability to work independently and prioritize tasks efficiently.</li>
<li>Flexibility to adapt to changing priorities and work in a fast-paced environment.</li>
</ul>
--
Thanks and Regards,
Jaswanth, Technical Recruiter
E-mail-<a href="mailto:Jaswanth@buckeyeglobalit.com" target="_blank">Jaswanth@buckeyeglobalit.com</a>
Phone- (614) 953-0332
Global Workforce Solutions | Certified MBE &amp; EDGE Company | Microsoft Partner
Direct Hire | Contingent Staffing | SOW Services | Clinical Staffing| IT Consulting | Payrolling
You should be proficient in:
<ul>
<li>IPC-A-610</li>
<li>PCB Assembly (Printed Circuit Board Assembly)</li>
<li>PCB Components (Printed Circuit Board Components)</li>
<li>IPC Joint Industry Standard (IPC-J-STD)</li>
<li>AS9100</li>
<li>ISO 9001 Certification Experience</li>
<li>High School / GED</li>
<li>AS9100 Experience</li>
</ul>

Manufacturing Quality Technician III

<h3>Job Description</h3>
Job Description
Northeast Delta Dental in Concord, NH is seeking to hire a full-time, hybrid, Electronic Data Interchange (EDI) Coordinator who will provide accurate, secure, and expedited enrollment for employer groups and Third-Party Administrators (TPAs). 
Our EDI Coordinator position earns a competitive salary at $24.00 - $25.00/hour depending on experience. We provide fantastic benefits including health, life, dental, vision, short-term disability (STD), long-term disability (LTD), paid time off (PTO), paid holidays, a 401(k) plan, an independent retirement advisor, an employee assistance program, a tuition reimbursement program, and more! If this sounds like the right opportunity for you, apply today!
ABOUT NORTHEAST DELTA DENTAL
Northeast Delta Dental - a nonprofit member of Delta Dental Plans Association (DDPA) - is the region's most trusted name in dental insurance for companies, individuals, and families throughout Maine, New Hampshire, and Vermont. 
A DAY IN THE LIFE OF AN EDI COORDINATOR:
<ul>
<li>Promotes accurate electronic file feeds by educating and training employer groups and TPAs about file formatting and requirements.</li>
<li>Implements electronic group enrollments by receiving and entering eligibility records into the custom enterprise system. Updates current records as needed.</li>
<li>Reviews enrollment data for accuracy by comparing and analyzing error reports and performing audits. Collaborates with TPAs and employer groups to reconcile discrepancies and update records.</li>
<li>Improves claims adjudication by performing scenario testing, researching errors, and updating enrollment data in the custom enterprise system.</li>
<li>Provides excellent customer service to employer groups by processing electronic eligibility files accurately and in a timely fashion; answering calls, and responding to email inquiries.</li>
<li>Provides training, guidance, and information on electronic enrollment by maintaining and enhancing knowledge about the process and rules around setting up and receiving 834 transactions, electronic enrollment files, the subscriber benefit administration tool, and eligibility modules in the custom enterprise system.</li>
<li>Maintains accurate process and procedure reference guides by documenting, reviewing, and updating department manuals, training materials, and related documentation.</li>
</ul>
THE EXPERTISE AND SKILLS YOU WILL BRING:
<ul>
<li>Associates Degree in Business, Computer Science, or related field, plus at least two years of progressively responsible eligibility or enrollment experience or an equivalent combination of training, education, and/or experience.</li>
<li>Must be proficient in the use of the Microsoft Office suite. Experience with online enrollment tools, electronic enrollment file formats, and the Health Insurance Marketplace preferred.</li>
<li>Must be authorized to work for any employer in the United States without sponsorship now and in the future.</li>
</ul>
WORK SCHEDULE 
The typical work schedule for this position is Monday - Friday, 8:30 a.m. - 4:30 p.m. This position will work on-premises at our Concord, NH headquarters for training for up to 3 months and hybrid when appropriate. 
All candidates must be authorized to work for any employer in the United States without sponsorship now and in the future.
Northeast Delta Dental is proud to be an equal opportunity employer.
 IF YOU ARE READY TO JOIN OUR TEAM ~ APPLY TODAY!
Location: 03301
 Job Posted by ApplicantPro

Electronic Data Interchange (EDI) Coordinator

<h3>Job Description</h3>
Job Description
 
Manufacturing Test Engineer II Must be a US Citizen
Contract : 6 plus months, possible Temp / Perm
 
 Overview: Client is seeking a Manufacturing Test Engineer to lead advanced debug and validation efforts for Intel-based server motherboards. This highly technical role calls for a seasoned engineer with deep expertise in hardware-level diagnostics, as well as the vision to drive process improvement and test strategy innovation across teams. Keys to the job: * Debug and validation experience is a "must" (debugging processor boards is a "plus"). * Production experience is a "must" * Knowledge of Digital interfaces is a "must" * Looking for someone who can come up to speed quickly. Key Responsibilities: - Lead root-cause analysis and complex debug activities on Intel server motherboard platforms. - Develop, maintain, and execute comprehensive test plans, procedures, and validation scripts. - Collaborate with design, BIOS, firmware, and manufacturing teams to resolve product issues and improve first-pass yields. - Identify opportunities to enhance test efficiency and reliability through automation, tool development, or workflow optimization. - Mentor junior engineers and set quality standards in test methodology and execution. Required Qualifications: - BS/MS in Electrical Engineering, Computer Engineering, or related field. - Debug and validation experience is a "must" (debugging processor boards is a "plus"). - Production experience is a "must" - Knowledge of Digital interfaces is a "must" - 5+ years of experience in hardware validation, system-level debug, or similar roles. - Strong expertise in Intel architecture, server platform features, and debug tools (e.g., ITP, JTAG, logic analyzers, oscilloscopes). - Proven experience in developing and implementing robust validation plans. - Excellent problem-solving, documentation, and communication skills.
Company DescriptionGCR Professional Services is an engineering an information technology staffing firm (direct-hire, consultants, contract-to-hire). 
<h3>Company Description</h3>
GCR Professional Services is an engineering an information technology staffing firm (direct-hire, consultants, contract-to-hire).

Manu8facturing Test Engineer

<h3>Job Description</h3>
Job Description
InnoTECH Staffing is looking to hire a Senior R&amp;D Test Engineer for a product development company in Southern, New Hampshire. Ideal candidate should have medical device and/or pharma experience (Class II or III exp)
This is onsite 5 days a week and candidate must be a US Citizen or Greencard Holder.
Responsibilities:
<ul>
<li>Writing test plans, test procedures and other activities involving performance, durability, and reliability assessments</li>
<li>Understanding of device design and core technologies in order to inform test method development</li>
<li>Determining test coverage for revisions to design</li>
<li>Creating and evaluating test fixtures needed for product design verification</li>
<li>Contributing to design failure investigations that may impact Risk Assessment, Hazard Analysis, and FTAs</li>
<li>Participating and contributing toward regulatory and agency submissions</li>
<li>Authoring Quality Plans, Test Summaries, and other documents</li>
</ul>
What you need to be successful Senior Test Engineer:
<ul>
<li>BS in Biomedical, Mechanical and/or Robotics/ Automation Engineering</li>
<li>3+ years' experience testing electro-mechanical devices (medical devices or pharma devices preferred)</li>
<li>Must have laboratory/ wet lab skills and experience</li>
<li>Must have fluid system handling experience</li>
<li>Leadership and/or mentoring experience </li>
<li>Knowledge and deep understanding of engineering fundamentals</li>
<li>Capability to create and clearly explain team objectives and write procedures for others to follow</li>
<li>Demonstrated problem solving ability and techniques</li>
<li>Ability to work as part of an interdisciplinary team</li>
<li>Self-motivated and able to self-prioritize</li>
<li>Must have excellent verbal and written communication skills</li>
</ul>
Preferred skills and experience: 
<ul>
<li>Knowledge of FDA Quality System Regulations (QSRs) and/or ISO 13485, and other medical device industry experience</li>
<li>Experience with research, development, and product testing</li>
<li>Experience writing procedures for others to follow</li>
<li>Experience with data and failure analysis</li>
<li>Broad measurement instrument knowledge</li>
</ul>
This is onsite in Manchester, NH

Senior Test Engineer - medical device or pharmaceutical products

<h3>Job Description</h3>
Job Description
Mainstay&nbsp;Technologies seeks&nbsp;the&nbsp;experienced IT&nbsp;professional, who loves&nbsp;delighting&nbsp;people&nbsp;and tackling complex problems.You’re passionate about helping others, skilled at troubleshooting with ease, thrive when problem solving, and committed to growth.  A goal-oriented, fast-paced environment is your ideal setting, and you bring a solid technical foundation with a curiosity for technology. &nbsp;
As a Response Services Technician (RS Tech), you’re an essential role within service delivery for our clients. You’ll work daily with dedicated clients and you’re responsible for getting to know the client’s organization entirely. Building relationships with the staff and becoming intimately familiar with their environment are essential. You’ll respond to reactive “break/fix” issues and exercise a high degree of "ownership" over the clients’ technical environment. To achieve comprehensive service delivery, you won’t do this alone—you’ll work side-by-side with other technicians and engineers to resolve issues across the entire environment through to completion.  &nbsp;
Wait, this sounds somewhat like a helpdesk? There’s significantly more than just help going on at these desks! Response Services goes beyond your typical "helpdesk”—as each technician develops deep relationships with their primary clients and engages in continuous training and support. RS Techs are a diverse team; they start the day together and end the day together. They answer questions, fix issues, look to improve, work efficiently, and hold each other up all in an effort to deliver a fantastic experience. &nbsp;
What you will be doing&nbsp;
<ul>
<li>
Working alongside other committed professionals to provide reactive ‘break/fix’ services to our clients (over 100 organizations -- businesses, nonprofits, schools, and municipalities)&nbsp;
</li>
<li>
Solving issues as they come in, across the entire technology stack, including; Desktop, Printers, E-mail, Server, Line of Business applications, VPN’s, etc.&nbsp;
</li>
<li>
Escalating more complex issues to the Engineering group&nbsp;
</li>
<li>
Answering client questions and assisting with their technology&nbsp;
</li>
</ul>
<ul>
<li>
Working in a ticketing system and resolving issues ranging in complexity&nbsp;
</li>
<li>
Complexity based on experience - flexibility in the job with room to grow&nbsp;
</li>
</ul>
Qualities you should have&nbsp;
<ul>
<li>
Strong interpersonal skills: enjoy relating with staff &amp; clients.&nbsp;
</li>
</ul>
<ul>
<li>
Strong written and verbal communication&nbsp;
</li>
<li>
A nimbleness and flexibility in your approach to work; a willingness to adapt.&nbsp;
</li>
<li>
Solid troubleshooting and decision making skills.&nbsp;
</li>
<li>
Committed professionalism: showing up on time, working hard, and no office politics! (We have each other's backs and are committed to helping one another succeed)&nbsp;
</li>
<li>
Deal maturely with the pressures of the job and take ownership over your own work. (We do not micromanage - instead setting goals and providing resources and support)&nbsp;
</li>
</ul>
<ul>
<li>
Enjoy working as a team towards a common goal.&nbsp;
</li>
<li>
Desire for career and personal growth.&nbsp;
</li>
<li>
Ability to flourish in a fast-paced environment.&nbsp;
</li>
<li>
Shift between tasks quickly with exceptionally high consistency and attention to detail.&nbsp;
</li>
<li>
Excellent technical aptitude, with an ability to learn quickly.&nbsp;
</li>
</ul>
<ul>
<li>
Good sound judgement, confidence and technical common sense.&nbsp;
</li>
<li>
Embrace a changing work environment while remaining calm and focused.&nbsp;
</li>
<li>
Anticipate, plan for, and adjust to changing demands.&nbsp;
</li>
<li>
Understand others' perspectives and deal effectively with different types of people.&nbsp;
</li>
</ul>
Technical Qualifications &amp; Skills&nbsp;
<ul>
<li>
Solid problem-solving skills: be able to take a challenge and break it down.&nbsp;
</li>
<li>
Experience in the IT field - must have direct hands on IT experience.&nbsp;
</li>
<li>
Some formal education or professional training preferred but not required with experience -- associates, bachelors, and/or industry standard certifications.&nbsp;
</li>
<li>
Excellent technical aptitude, with an ability to learn quickly.&nbsp;
</li>
<li>
Experience with multiple environments preferred (i.e., more than one network).&nbsp;
</li>
</ul>
<ul>
<li>
Exceptional skill at troubleshooting Windows computers and domain environments.&nbsp;
</li>
</ul>
About Mainstay
Mainstay Technologies- IT you trust from a team you enjoy. Mainstay Technologies provides a full IT and Information Security department to small and medium size businesses in the northern New England area. As a company in the Best Companies to Work For Hall of Fame, we believe in using the power of technology and of business to help people flourish. This translates to a culture of caring, high-ownership teammates who work hard, enjoy each other immensely, and turn off the work at the end of the workday, to focus on what matters more than work.
It is our commitment to people that makes us who we are. We love what we do, and we love who we do it with. We are driven by our mission: to give more than we get. People are always the ends, never the means. In addition to being a Best Company to Work For, we have also been recognized for Coolest Companies for Young Professionals, “Best of Business” for Managed IT Services, and the&nbsp;Torch Award for Marketplace Ethics.&nbsp; We have made the&nbsp;Inc. 500 | 5000 List&nbsp;for fastest growing small businesses 5 times.&nbsp;
Benefits
This is a full time, salaried position with a full benefits package, including:
<ul>
<li>A flexible and fun work environment with events, lunch+ learns, ping pong, snacks, games, and books</li>
<li>3 weeks of PTO (4 weeks after 2 years) per year</li>
<li>A 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years</li>
<li>Health, Dental, and Vision Insurance</li>
<li>Disability Insurance</li>
<li>Group and Supplemental Life Insurance</li>
<li>Paid Family Leave</li>
<li>401(k) with 3% match</li>
<li>Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)</li>
<li>Paid Volunteer Time Off</li>
</ul>
Location
We believe in Work-from-Anywhere AND in the value of in-person relationships. We provide nearly unlimited flexibility to work remotely, but we do hold team meetings and all-staffs in person.&nbsp; We also maintain a beautiful office in Manchester, NH and a satellite office in Laconia, and we encourage each team member to choose their own balance of home and in-office work, that maximizes wellbeing.&nbsp; We do encourage all teammates to come in weekly, but it is not required.&nbsp; Applicants must live within driving distance to support clients, onboarding, and ongoing team integration.&nbsp;
Application
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We reply to all applicants. Please check your junk/spam if you do not see an email from us.
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IT Help Desk Technician

<h3>Job Description</h3>
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
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Outlier is committed to improving the intelligence &amp; safety of AI models. Owned and operated by Scale AI, we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
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What you will be doing
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We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
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<ul>\n
<li>Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.</li>
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<li>Use the tool of rubrics to address user needs in a structured way.</li>
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<li>Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.</li>
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<li>Contribute across projects depending on your specific skillset and experience.</li>
\n</ul>
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What we’re looking for
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<ul>\n
<li>Education: Bachelor’s degree or higher (or currently enrolled).</li>
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<li>Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.</li>
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<li>Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.</li>
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<li>Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves:</li>
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<li>Experience in fields like literature, creative writing, history, philosophy, theology, etc.</li>
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<li>Prior writing or editorial experience (content strategist, technical writer, editor, etc.).</li>
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<li>Interest or background in AI, machine learning, or creative tech tools.</li>
\n</ul>
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Compensation and benefits
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Earn up to $15 USD/hr, paid out weekly
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Rates vary based on quality, accuracy, and time spent. Paid via PayPal &amp; AirTM
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Free access to Model Playground
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Interact, experiment and engage with leading large language models free of cost
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Flexible schedule and time commitment
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No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
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Join a global community of Coding experts
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Join a global network of experts contributing to advanced AI tools
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Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
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Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

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