HVAC/ Heating Air Conditioning Service Technician - Greater Boston

Job Description

Job Description

Job Title: HVAC Service Tech

Job Type: Full-time permanent position

Location: Greater Boston - Merrimack, NH and surrounding counties!

What you'll do:

· Able to respond to the workload of service calls in a professional manner.

· Ability to Lead / Mentor / Train up to 4 HVAC Technicians in light commercial and residential work.

· Communicates effectively with customers, regardless of their level of technical knowledge; can explain to customers the cause of their problem and the remedy; if the problem has not been repaired, offers explanation of the situation and recommended next steps.

· Able to follow and utilize troubleshooting guides to identify problems in a short period of time

· Consistently checks system operations and safety and limit controls before leaving job locations.

· Ensures customers’ questions/concerns have been addressed before leaving the worksite.

· Uses proper tools and instruments while troubleshooting.

· Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.

· Schedules arrival and departure with customers

· Communicates tactfully to offer suggestions if system problems are caused by the customer.

· Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.

· Promptly and accurately completes all required paperwork.

· Keeps supervisor and manager informed of new developments, changes, or customer complaints.

· Completes service reports daily; obtains customer signature on all service reports.

· Signs up for memberships and technical organizations to improve knowledge and skills.

· Keeps technical knowledge current regarding equipment and concepts.

What you’ll need to have:

· 3-5 years of commercial HVAC maintenance experience

· NH Gas license and Journeyman License preferred

· Previous Leadership / Management / Mentorship experience

· Universally EPA Certified

· Ability to troubleshoot HVAC components with built-up systems and package units, which may include chiller air handler pump towers, cooling towers, control systems, boilers, and air handling systems.

· Demonstrated refrigeration and controls experience.

· Demonstrated commercial expertise in boilers, chillers, pneumatic controls, digital controls, and packaged HVAC equipment.

· Valid Driver’s License

· Strong critical thinking, attention to detail, problem recognition and problem-solving skills

· Ability to work well under pressure and to the deadline.

· Ability to work as part of a team with a strong sense of teamwork. Highly motivated.

· Ability to read electronic schematics.

· Ability to lift up to 70 pounds.

· High School diploma/GED required + equivalent work experience.

What’s in it for you:

· Highly competitive hourly base rate, depending upon experience.

· Medical, dental, vision, PTO, and life insurance benefits

· Paid Training

· Company Vehicle

Benefits:

· 401(k)

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance