Job Description
Job Description
We are looking for a skilled Project Coordinator to oversee software implementation projects and ensure successful outcomes for clients. This role requires a proactive, detail-oriented individual who can manage timelines, collaborate across teams, and deliver seamless solutions.
Based near Merrimack, New Hampshire, you will play a critical part in driving client satisfaction and operational excellence.
Responsibilities:
• Manage the entire lifecycle of software implementations, from initial kickoff to final go-live, ensuring projects stay on schedule and within scope.
• Identify and address potential risks or delays, implementing solutions to maintain project momentum.
• Collaborate with technical, product, and training teams to coordinate efforts and achieve project objectives.
• Ensure all projects comply with standards, delivering high-quality solutions.
• Document processes, configurations, and client-specific solutions to support continuous improvement.
• Improve workflows and share best practices across the organization.
• Facilitate a smooth transition from implementation to support teams, ensuring ongoing client satisfaction.
• Maintain regular communication with stakeholders, providing updates and addressing concerns promptly.
• Bachelor’s degree in related field, or equivalent experience.
• Minimum of 5 years of experience managing software implementation projects
• Strong organizational, communication, and problem-solving skills.
• Proven ability to manage multiple projects and meet deadlines effectively.
• Demonstrated expertise in project management, with a track record of successful project delivery.
• Ability to interact effectively with both technical and non-technical stakeholders.
• Certifications in project management, such as PMP or similar, are preferred.