Job Description
Job Description
Actively hiring for PT Supervisors at 20-35hrs/wk!
Summary of Position
A Supervisor is the camp counselor of Cowabunga’s! This person is responsible for keeping the day-to-day operations on pace and to expectations, all while maintaining a positive morale and team environment. For our staff, Supervisors set clear expectations, answer questions, and follow-up to ensure a job well done. For our guests, Supervisors answer questions, react quickly, and maintain a proactive approach to customer service and hospitality.
Responsibilities include (but are not limited to):
- Maintaining a positive attitude
- Strong attention to detail
- Ability to switch tasks quickly and effectively
- Greeting customers with a smile
- Communicating via phone and email
- Ability to take direction with little follow-up
- Ability to work independently
- Working under strict time deadlines
- Take a leadership role in all aspects of operations
- Answering questions quickly and accurately to our standards
- Ability to handle cash, count change, and reconcile drawers
- Taking a positive, respectful approach to delegation
- Leading by example
- Redirecting and refocusing employees routinely
- Communicating consistently with store manager and ownership
Cleaning Requirements
At Cowabunga’s, we expect Supervisors to lead by example. The same cleaning expectations we lay out for a party pro are also expected of a Supervisor when the need arises. A Supervisor will be expected to…
- Maintain bathrooms
- Replace trash barrels
- Maintain family bathroom/changing areas
- Restock cleaning supplies
- Mop and sweep large sections
- Vacuum large sections
- Lift, move, reposition furniture to ensure cleanliness
- Scrub-clean various surfaces
- Have work inspected routinely for optimal results
- Maintain breakroom
- Maintain communal eating areas
- Respond to all customer accidents
- Maintain costume room
- Pick up and dispose of all trash properly
Physical Requirements:
- Ability to be on feet continuously during shift
- Ability to lift 40lbs, when necessary
- Ability to jump, crawl, slide through equipment for safety checks
- Ability to work on hands and knees
- Ability to speak clearly and confidently
- Ability to climb ladders
Qualifications
- Have leadership qualities
- At least 16 years of age
- Ability to pass a background check with no concerns
- Reference check(s)
- Flexible weekend and vacation availability
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