Job Description
Job DescriptionDescription:
ARC Technology Solutions, LLC offers key product innovations to help companies scale. We create customer specific solutions by designing a core product offering to meet our customers’ demand for more complex manufacturing and test solutions. ARC helps our customers in advancement through engineering development and the ability to create custom scalable solutions by innovating system and mechanical design, integrating software, hardware and ultimately providing a best-in-class customized solution. For over two decades, our experienced team has been working with top aerospace, defense, transportation, industrial and electronics companies to bring new productivity solutions to the forefront. Join us if you feel you can help solve today’s most complex technical challenges.
The Quality Technician plays a critical role in maintaining product quality and compliance through comprehensive inspection protocols and continuous improvement initiatives. This position is responsible for executing precision mechanical and electronic inspections, generating and evaluating First Article Inspection (FAI) documentation in accordance with industry standards, and conducting systematic process audits.
Key responsibilities include implementing robust corrective and preventive action (CAPA) processes utilizing industry-proven methodologies including 8D problem-solving, 5 Whys root cause analysis, and Ishikawa (Fishbone) diagrams. The technician ensures strict adherence to quality management systems while driving measurable improvements in production quality metrics.
This role serves as a technical quality resource, maintaining detailed documentation and providing data-driven insights to support quality decision-making across operational functions.
Responsibilities
- Support Inspection, perform thorough inspections (incoming, in-process, first article, final) of mechanical and electronic assemblies
- Reviewing supplier First Article Inspection documentation and creating First Article Inspection documents compliant to the AS9102 STD.
- Conduct root cause analysis using industry-standard methodologies (5 Whys, 8D)
- Maintain quality records and support internal/external audits
- Collaborate with production teams to resolve quality issues
- Review data for accuracy such as route cards, data sheets in alignment with product and quality system requirements.
- Support the Incoming Inspection to ensure incoming material documents are correct and work directly with the Procurement Department to address any supplier document issues.
- Create and Maintain Non-Conforming Material Reports (NCMR)
- Verify documentation accuracy and compliance with IPC and AS9100 standards
- Assist with ISO documentation, procedures, and annual audit.
- Understanding of 5S principals and personal accountability for workspace and tooling. Other duties as required by Quality Assurance Manager to comply with the Quality System
Requirements:
Skills
•Ability to organize and prioritize multiple tasks to ensure deadlines are met in a fast-paced environment.
•3+ years experience in quality inspection (mechanical/electronics)
•Experience with ERP systems and quality documentation
•Proficiency with inspection tools (calipers, micrometers, microscopes)
•Knowledge of ISO 9001/AS9100 requirements
•Able to read and interpret mechanical drawings, GD&T, Assembly and Electronic schematics, hands-on inspection of circuit card, electronic flex assemblies to J-STD-001/IPC610/IPC620 standards.
•Excellent verbal and written communication skills.
•Excellent computer skills include MS Office Suite.
Education/Training/Experience
•3+ years Quality experience.
•Associate's degree in Quality or related field preferred
•Certification of J-STD-001/IPC610 and IPC620 preferred.
•Understanding of ISO9001 and AS9100 requirements.
•Experience participating in ISO 9001 and/or AS9100 audits, as well as leading internal audit efforts is preferred.