Job Description
Job Description
We are seeking a highly organized and detail-oriented Procurement/Product Specialist to join our team in Merrimack, NH. This role is key to supporting our Operations Support department and maintaining a high level of service across internal and external customers. The company offers fantastic benefits and boasts incredible employee tenure, making it a great long-term career opportunity.
The Procurement/Product Specialist is responsible for inventory planning across a large vendor base, supporting over 1,200 SKUs, and determining which products to stock through ongoing market research, product evaluations, and internal collaboration.
- Maintain focus on both internal and external customer experience.
- Facilitate Vendor Managed Inventory (VMI) programs with key vendors.
- Order office supplies, clothing, elevator components, and spare parts.
- Coordinate with the Operations Support Manager to procure all materials for field operations.
- Manage and maintain a full safety inventory in coordination with the Director of Safety.
- Analyze market trends and pricing for commonly purchased items to ensure cost efficiency.
- Create and maintain vendor-specific SOPs with contact info, order forms, and ordering processes.
- Monitor and adjust ERP-based min/max and reorder points for MRP purposes.
- Track and manage open and aging purchase orders and backordered items.
- Assist with preparation of large repair estimates.
- Analyze supply chain data and translate findings into optimized inventory levels.
- Support cycle counts and complete annual inventory for audits.
- Communicate clearly with management to ensure accurate ordering.
- Forecast purchasing needs using seasonal and historical data, including freight considerations.
- Provide professional, timely responses to internal teams and vendors.
- Complete special projects as assigned by management.
- Build and maintain strong relationships with vendors.
- Coordinate vendor meetings for Operations Support.
- Process warranty claims with vendors and manufacturers for repair, replacement, or reimbursement.
- Ensure warranty processes are followed by all SECO field and office personnel.
- Maintain up-to-date vendor warranty procedure documentation.
- Manage vendor return processes, including RMA/RGA coordination and shipping documents.
This role is ideal for someone with strong analytical skills, excellent vendor relationship management, and a proactive mindset. If you're driven by operational excellence and ready to make a lasting impact, we’d love to hear from you.
Qualifications
· Vendor negotiation experience
· Organized, efficient, structured approach, attention to detail, and accuracy
· High level of math and analytical skills
· Experience in procuring goods and supplies
· Understanding of Continuous Process Improvement
· Strong English verbal and written communication skills
· Proficient in Microsoft Office (Outlook, Word, Excel, Teams)
· Strong verbal communication skills to effectively develop relationships with internal and external customers
· Experience with NetSuite (Preferred)
· Experience with Salesforce (Preferred)