Office Manager

Job Description

Job DescriptionOffice Manager - NorthShire Inc.Benefits/Perks

• Flexible hybrid work-from-home schedule
  
  
• Competitive compensation
  
  
• Career advancement opportunities
  
  
• Paid time off
  
  
• 401k match
  
  
• Mileage reimbursement for work-related trips (excluding office commutes)
  
  
• Provided with MacBook Pro (Jobber, QuickBooks, T-Mobile DIGITS, ADP)
  
  

Job Summary

NorthShire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president/owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing. The ideal candidate is comfortable answering phones, has expertise in QuickBooks, and thrives in a dynamic, home-service-based environment.

Responsibilities

• Manage calendars for appointments, meetings, and field operations
  
  
• Optimize office processes and implement efficient systems using Jobber and QuickBooks
  
  
• Pay and record invoices, ensuring accurate general office budget maintenance
  
  
• Negotiate contracts and pricing with vendors and service providers
  
  
• Collaborate with ADP for payroll, hiring, benefits, and tax form management
  
  
• Utilize Jobber to:
  
  
  • Apply customer tags and fill custom fields for comprehensive data management
    
    
  • Enroll regular mowing customers in autopay for steady cash flow
    
    
  • Explore AI Receptionist for after-hours call handling

• Answer phones and communicate effectively with clients and team members
  
  
• Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement
  
  

Qualifications

• High school diploma/GED required; some college preferred
  
  
• Proven experience as an Office Manager, preferably in a home-service-based company
  
  
• High level of expertise in QuickBooks; experience with Jobber or similar field-based CRM is a plus
  
  
• General understanding of landscape maintenance, landscape construction, and commercial snow plowing
  
  
• Proficient in Microsoft Office, Excel, and Outlook and/or Mac/Google Drive equivalent
  
  
• Excellent time management, problem-solving, and attention to detail
  
  
• Strong verbal and written communication skills
  
  
• Ability to work independently from a home office with:
  
  
  • Personal cell phone
    
    
  • Dedicated home office/workspace
    
    
  • Dependable transportation for occasional office/shop visits
    
    
• Comfortable with a wide variety of tasks and applications
  
  
• Experience with T-Mobile DIGITS, ADP, or similar VOIP/payroll systems is a plus
  
  

Work Environment

• Hybrid role with significant work-from-home flexibility
  
  
• Occasional travel to office/shop locations as needed
  
  
• Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement