Job Description
Job DescriptionWe are looking for a skilled Collections Specialist to join our team in Concord, New Hampshire. This is a long-term contract position offering an excellent opportunity to utilize your expertise in managing commercial and consumer collections. The ideal candidate will excel in handling payment processing and credit-related tasks while ensuring accurate billing and effective collection processes.
Responsibilities:
• Manage and oversee commercial and consumer collections activities to ensure timely payments.
• Process and reconcile payments while maintaining accurate financial records.
• Evaluate credit risks and implement strategies to minimize outstanding debts.
• Communicate with clients and customers to address billing inquiries and resolve disputes.
• Monitor and track overdue accounts, initiating appropriate follow-up actions.
• Collaborate with internal teams to streamline collection processes and enhance efficiency.
• Prepare detailed reports on collection activities and account statuses.
• Ensure compliance with relevant laws and regulations while performing collection tasks.
• Build and maintain strong, detail-oriented relationships with clients to support positive outcomes in payment resolutions.
• Provide recommendations for improving collection strategies and minimizing financial risks.• Minimum of 2 years of experience in commercial and consumer collections.
• Strong knowledge of credit and collection processes.
• Proficiency in payment processing and billing systems.
• Excellent communication and negotiation skills.
• Ability to analyze financial data and assess credit risks.
• Detail-oriented with strong organizational and time-management abilities.
• Familiarity with relevant regulations and compliance standards.
• Proficiency in using collection management software and tools.