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Sales Administrator

Bond Optics, LLC
locationLebanon, NH, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSales Administrator
Bond Optics – Lebanon NH
Full Time | Entry Level | On Site
Bond Optics is a rapidly growing precision optics manufacturer serving defense, aerospace, semiconductor, medical imaging, and photonics markets. We produce high precision flat optics, prisms, and other components for some of the most advanced optical systems in the world.
We are looking for a Sales Administrator to join our team and support the daily operation of our Sales department. This is an excellent entry level opportunity for someone who is highly organized, detail oriented, and excited to grow within the optics and photonics industry.
Position Overview
The Sales Administrator plays a key role in keeping the sales team organized, responsive, and effective. This role handles RFQ intake, quote tracking, order entry support, customer updates, documentation coordination, and general administrative support. You will work closely with Sales, Estimating, Engineering, Quality, and Operations.
This is a great role for someone who enjoys organization, communication, and helping a fast moving team stay on track.

Key Responsibilities
RFQ Intake and Quote Coordination

  • Receive, log, and organize incoming RFQs, drawings, and customer requests
  • Verify completeness of RFQ packages and route to the correct team members
  • Track quote status and follow up internally to ensure timely responses
  • Maintain RFQ dashboards and communicate deadlines with the sales team

Customer Service and Communication

  • Provide customers with order status updates and shipping information
  • Route technical questions to the appropriate salesperson or engineer
  • Maintain a professional and timely communication style
  • Serve as a reliable first point of contact for customer inquiries

Order Entry and Documentation Support

  • Enter purchase orders into the ERP system accurately and promptly
  • Review purchase orders for accuracy including pricing, quantity, revision, and terms
  • Help prepare required customer documentation such as certificates, inspection reports, and shipping paperwork

Sales Team Administrative Support

  • Assist with scheduling customer calls, meetings, and facility tours
  • Prepare quote packages and capability presentations
  • Support trade show coordination and logistics
  • Keep CRM records up to date and organized


Qualifications
Required

  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication
  • Positive and professional customer focused attitude
  • Ability to multitask in a fast paced environment
  • Proficiency with Microsoft Office including Outlook, Excel, and Word
  • Comfort working with technical documents such as drawings and specifications

Preferred

  • Experience in manufacturing, customer service, or administrative support
  • Familiarity with ERP or CRM systems
  • Interest in optics, photonics, aerospace, defense, or precision manufacturing
  • Desire to grow into greater responsibility over time


Why work at Bond
This is a place where you get to do real work, learn real skills, and be part of a team that actually cares. At Bond Optics you will join a tight and talented group of people who take pride in building critical optics for defense, aerospace, semiconductor tools, medical imaging, and advanced photonics.
You will not get lost in a giant company. You will have a voice. You will have a pathway to grow. Your work will make a direct difference on real customer programs and you will see that impact every day.
We are growing fast. We are improving fast. We are building something that matters. If you want to be part of a team that supports you, challenges you, and gives you room to build a real career and not just take a job, this is the place. We offer competitive benefits including:

  • 401 (k) plan with company matching
  • Paid time off
  • Medical, dental, vision, life, STD, FSA

Bond Optics, LLC is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Any offer of employment will be contingent upon the candidates’ completion of a satisfactory background check.

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