Job Description
Job Description
This is a dynamic, multi-functional position ideal for someone who thrives in a fast-growing, small company environment. The ideal candidate will be the heartbeat of the office—approachable, organized, and confident in handling both people and processes. This role is customer-facing and requires someone who can balance professionalism with warmth, and who values company culture as much as performance.
You’ll work closely with the Operations Coordinator/Office Manager and receive training on day-to-day responsibilities. The company has doubled in size over the last two years and is looking for someone who can grow with them, wear many hats, and contribute meaningfully to both operations and culture.
Key Responsibilities
Office Management & HR
- Submit payroll hours via ADP
- Manage PTO, sick time, onboarding/offboarding
- Administer benefits and maintain employee handbook
- Handle employee relations, investigations, and policy updates
- De-escalate workplace issues and foster a positive culture
Bookkeeping
- Manage accounts payable and receivable
- Process weekly invoicing
- Handle ACH payments, journal entries, and support month-end close
- Use QuickBooks Online for all bookkeeping tasks
Executive Support
- Assist the President with calendar management, file organization, and daily administrative tasks
Required Skills & Qualifications
- Experience with QuickBooks Online (strongly preferred)
- Experience with HR processes
- Solid understanding of general bookkeeping: AP/AR, invoicing, journal entries, ACH payments
- Strong interpersonal skills: comfortable with confrontation and skilled in de-escalation
- Highly organized with excellent attention to detail and reliability
- Ability to maintain confidentiality and professionalism
- Experience with ADP or similar payroll systems